- Report: #845141
Complaint Review: Credit One - Internet
Reported By:
S T -
Columbia, South Carolina, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
Credit One
Internet, United States of America
Phone:
Web:
www,creditonebank.com
Categories:
Business Rating:
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Credit One The bill collectors, what country are we dealing with? Internet
I have a Credit One secured credit card. The problem I have with this company is the account collectors. I was a few days late with a payment, I'll admit that. When this guy named Jonathon something called, #1: could not understand one word. His broken English was still broken and needs to be fixed when dealing with English speaking customers.#2 He wanted me to 'give' him my bank debit card number over the phone and he would drop the late charge. #3 When I refused to give this person my bank debit card to make the payment, he had the nerve to become irrate and started screaming at me. I told him I was not comfortable with giving a STRANGER access to my bank account. Then I googled the phone number from where he was calling from and it was Newark, New Jersey and the words suspicious appeared. Finally I just hung up on him and he called right back "showing me that he was still calling from the same number so I should trust him. Yeah right. I called customer service to find out if this person is running a scam and some how got customers info and if it is a scam to report it. Customer service rep. answered the phone and I couldn't understand her. I live in a community where we have have people from every cornor of the world so I know the accent this Jonathan had. India. Anyway I will not deal with this company anymore I paid my bill and now I am cutting up my card.
1 Updates & Rebuttals
Jim
Orlando,Florida,
USA
Smokescreen
#2Consumer Comment
Sat, March 10, 2012
You admit you were past due. You already know when that happens collectors call. Looks like you're just coming up with excuses to avoid paying your bill.
