- Report: #456290
Complaint Review: Crescent Bank & Trust - Baton Rouge Louisiana
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Author Confirmed
Why?
Crescent Bank & Trust
P.O. Box 61813 Baton Rouge, Louisiana, U.S.A.
Phone:
888-696-2365
Web:
N/A
Categories:
Business Rating:
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Tell us has your experience with this business or person been good?
Crescent Bank & Trust I WANT TO FILE A CLASS ACTION SUIT. THIS COMPANY MUST BE MADE TO REPAY ALL THE FEES UNLAWFULLY IMPOSED Baton Rouge Louisiana
I was just hung up on three times by Mr. Bob Reinheart @ this entity, and the only reason he transferred me to his supervisor on the third call is becuase I told him this call is being "monitored". I was transferred to a very disrespectful young lady name "Ms.Williams" she was the one that hung on me and made it "four times".
The complaint I have is I mail my payment by U.S. postal service every month, for some reason it takes this company 7-10 days to get their mail and in the process I keep getting hit with late fees; So this month I made a payment over the phone (5/22/09 )and agreed to pay the extra $7.00 (check by phone) I check my account today and the funds are still sitting there. So I called and before I was hung up on they managed to inform me I did a stop payment, which is not true. Now their saying they can't take a payment over the phone from me now for 90 days. Guess what? This will be consider another "late fee". I have bank statement and receipt of all payments made. I was told Amanda Brinkley is the Vice President for this entity. I will be sending her a lovely correspondence informing her. My goal is to stop companies such as this from practicing unlawful acts against comsumers like us.
Melissa Suitland, Maryland
U.S.A.
The complaint I have is I mail my payment by U.S. postal service every month, for some reason it takes this company 7-10 days to get their mail and in the process I keep getting hit with late fees; So this month I made a payment over the phone (5/22/09 )and agreed to pay the extra $7.00 (check by phone) I check my account today and the funds are still sitting there. So I called and before I was hung up on they managed to inform me I did a stop payment, which is not true. Now their saying they can't take a payment over the phone from me now for 90 days. Guess what? This will be consider another "late fee". I have bank statement and receipt of all payments made. I was told Amanda Brinkley is the Vice President for this entity. I will be sending her a lovely correspondence informing her. My goal is to stop companies such as this from practicing unlawful acts against comsumers like us.
Melissa Suitland, Maryland
U.S.A.
