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  • Report:  #776870

Complaint Review: Crescent Bank & Trust - New Orleans Louisiana

Reported By:
Michelle - Athens, Alabama, U.S.A.
Submitted:
Updated:

Crescent Bank & Trust
P. O. Box 60048 New Orleans, 70160 Louisiana, United States of America
Phone:
888-806-0080
Web:
Categories:
Tell us has your experience with this business or person been good? What's this?
I have my car loan with this bank.  I have been up to date with my payments.  Imagine my surprise when I get 2 calls within a month stating that if I only pay $63, this will bring my account current.  I promptly sent in the payment, expecting my next payment to be due on 9-17-11.  I received yet ANOTHER call today stating that I am in arrears of a month and that my car is up for repossession!  I called the offices of Crescent Bank and told the agent that I would gladly send her in copies of all the cancelled checks for the payments.  She stated that they are showing that I am currently over due for my August payment.  I have copies of cashed checks totalling the amount of my car payment along with that $63 payment I was told that I needed.  After repeatedly trying to tell Ms. Card, the account manager, this...she immediately hung up on me!!!  This is NOT a way of doing business! 


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