- Report: #1497498
Complaint Review: Cricket Wireless -
Reported By:
ScrewedAmerican -
Mount Dora, FL, United States
Submitted:
Updated:
-
Author Not Confirmed
Why?
Cricket Wireless
United States
Web:
Cricketwireless.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Cricket Wireless Extorted me and risked my job with their greed
I called this sorry excuse of a company today to get assistance with my phone service because they changed an arranged payment date.
Instead of assisting I was met with I lost count of how many rude foreign call center reps who flat refused to transfer me to an American agent, no matter how many times or how plainly I said it. Whether they just don't understand plain English, they just wanted to bully and extort an American or Cricket doesn't hire Americans I don't know. I told them that I use my phone for my work and that their deceit was risking my job.
,I even had one of their rude agents tell me that she wasn't there to care about the customer, she was there to get the money and nothing else. That should tell you all you need to know about Cricket.
2 Updates & Rebuttals
Robert
Irvine,United States
How?
#2Consumer Comment
Mon, July 13, 2020
How exactly were you extorted? It seems as if you owed a balance and they are requiring payment. How exactly is that extortion?
coast
United StatesCrucial Info Omitted from Your Report
#3Consumer Comment
Mon, July 13, 2020
You forgot to tell us about the extortion.
