- Report: #16882
Complaint Review: Cross Country Bank - Wilmington Delaware
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Author Not Confirmed
Why?
Cross Country Bank
P.O. Box 15414 Wilmington, 19850 Delaware, U.S.A.
Phone:
561-982 9111
Web:
N/A
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Business Rating:
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Cross Country Bank RIP OFF FALSE ADVERTISERS Wilmington Delaware
I received a cross country visa gold card just recently and I was shocked when I was trying to purchase groceries and the clerk told me my card transaction was denied.Leaving all of my groceries, I had to return home and contact cross country. They do not provide a toll free number and they kept me on the phone for a long time.
To add to the long distance bill, they did not help at all. I asked why my card was denied and they told me that they had taken out a $50.00 annual fee and $100.00 for an account origination fee. And this is for a $250. limit card.
So, basically, they only gave me A card limit of $100.00 and I'm going to have to pay them the $150.00 that I never received, including the measly $100.00 plus the outstanding interest.
I asked the lady on the phone to cancel my card and that I would pay off the balance that I received. She tells me that I would be paying back alot more than that and there would be another charge for cancelling and for any overdrafts.
I asked her why they didn't just advertise "GET A CREDIT CARD WITH A $100.00 LIMIT NOW. AND YOU ONLY HAVE TO PAY US $150.00 PLUS THE INTEREST FOR USING IT." She simply replies" you should read the small fine print".
Janice
Brookings, Oregon
To add to the long distance bill, they did not help at all. I asked why my card was denied and they told me that they had taken out a $50.00 annual fee and $100.00 for an account origination fee. And this is for a $250. limit card.
So, basically, they only gave me A card limit of $100.00 and I'm going to have to pay them the $150.00 that I never received, including the measly $100.00 plus the outstanding interest.
I asked the lady on the phone to cancel my card and that I would pay off the balance that I received. She tells me that I would be paying back alot more than that and there would be another charge for cancelling and for any overdrafts.
I asked her why they didn't just advertise "GET A CREDIT CARD WITH A $100.00 LIMIT NOW. AND YOU ONLY HAVE TO PAY US $150.00 PLUS THE INTEREST FOR USING IT." She simply replies" you should read the small fine print".
Janice
Brookings, Oregon
