- Report: #913607
Complaint Review: Crossfit Ft Lauderdale - Internet
Reported By:
John -
Ft Lauderdale, Florida, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
Crossfit Ft Lauderdale
525 NW 1st Ave, Ft Lauderdale FL 33301 Internet, United States of America
Phone:
954-789-7131
Web:
http://crossfitftlauderdale.com/
Categories:
Business Rating:
(0)
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Crossfit Ft Lauderdale The Playground Gym Money-Grubbing - No Real Concern for your Welfare Internet
I signed a 6-month contract with The Playground Gym - Crossfit Ft Lauderdale in September 2010. Things were going well, I felt great and even became friends with the owners Steve (somewhat) and Mike (particularly). I did get in better shape and the Crossfit organization as a whole is worthwhile. It's locations where less-than-honorable people get in and rip-off clients. After 8-months of working out, I broke my ankle and my leg. I had a plate and 10 screws inserted into my leg as part of the recovery process. I had contacted the gym and emailed Mike and told him about my predicament and sent him pictures of the x-rays and explained that I didn't want to cancel my membership but would need to postpone paying on the account in which he agreed by email. May, June came and there were charges. I emailed Mike at the gym and asked him about the charges and he assured me that he would take care of it. Month after month, the charges kept coming. I emailed Mike and told him I was going to dispute the charges and did so. Amex credit card kept going back-and-forth between us, never taking a stance and taking any one side. I would dispute, the charges would come off, then the charges would be put back on because the Gym disputed on the grounds that I did not come in to cancel my membership. I called and left voicemails and even went to the gym and left a message, never a call-back. Sent copies of the emails where I was told I would not be charged.
I finally just accepted the charges and paid the $1000.00 because it was already approaching 6 months of fighting the issue. This gym has lost a life-long member. I'll never understand the gym's stance. I have joined two other Crossfit gyms and it's month to month, never a contract. Look for a Crossfit gym that is month to month. Forget this gym. If anything happens to you, the money grubbers at The Playground will not make any exceptions - they take your money no matter the circumstances. Beware, this gym is not looking out for you. There are other Crossfit gyms but I wouldn't use Crossfit Affliction is same gym. There are now many Crossfits in the area - avoid these two.
I finally just accepted the charges and paid the $1000.00 because it was already approaching 6 months of fighting the issue. This gym has lost a life-long member. I'll never understand the gym's stance. I have joined two other Crossfit gyms and it's month to month, never a contract. Look for a Crossfit gym that is month to month. Forget this gym. If anything happens to you, the money grubbers at The Playground will not make any exceptions - they take your money no matter the circumstances. Beware, this gym is not looking out for you. There are other Crossfit gyms but I wouldn't use Crossfit Affliction is same gym. There are now many Crossfits in the area - avoid these two.
