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  • Report:  #456435

Complaint Review: CTL Computers - Portland, Oregon Nationwide

Reported By:
- Portland, Oregon,
Submitted:
Updated:

CTL Computers
3460 NW Industrial St. Portland, Oregon, Nationwide, U.S.A.
Phone:
800-642.3087
Web:
N/A
Categories:
Tell us has your experience with this business or person been good? What's this?
CTL assembles incredibly sensitive, custom whitebox computers in an old, dirty and incredibly dusty warehouse that they share with their electronics recycling company Retronics and the flat screen repair dept. It's a joke.

Imagine this:

They have minimum wage, minimally trained people assembling thousands of computers with no dust protection or static protection whatsoever.

No anti-static wrist bands, no clean white coveralls, no dust filtration systems, nothing. It's just a chain link fenced-in computer assembly area totally open to the rest of the warehouse.

The recycling division smashes apart old electronics all day long in an area that only has hanging plastic strips over the doorway to try and reduce the airborne particles and dust. Again, a total joke and near-worthless.

Like I said, this method doesn't work and there is always a ton of dust and dirt particles flying around and getting into the computer chassis and all over the components. Add this to the fact that people are assembling the computers using metal tools with no static-guards in lace and you have a recipe for a disaster, and a disaster it is. The failure rate of CTL computers is dismal and their products are sub-standard.

Electrical power is not filtered, unless you count cheap power strips as filters, so there are electrical surges that run through the systems frequently.

Instead of investing in the correct safeguard systems and proper training, CTL is continually firing people ( unless they quit) and hiring new replacements. Average time on job must be around 4-5 months.

CTL is run by a totally incompetent management team and overall morale company-wide is very low. The head of the tech and production dept is a bitter guy who wants to quit but doesn't have the guts to, and so he makes everyone's life miserable as a consequence.

Passive/aggressive doesn't come close to covering it.

The VP rules his roost by fear and intimidation and he is constantly putting people down and making them feel like sh*t. He yells and threatens to try and "motivate" his employees instead of mentoring and training them to do better. Worst, he is a fundamentally dishonest person who will say and do anything to make a profit and he puts no value on his employees nor does he make them feel valued.

CTL's biggest customers are the local and state Oregon Government and Public School systems. Scary huh?

Daniel

Portland, Oregon

U.S.A.


1 Updates & Rebuttals

Ctl Corporation

Portland,
Oregon,
U.S.A.
Please visit us

#2UPDATE Employee

Mon, June 08, 2009

Our customers have been visiting our facilities, including our manufacturing facilities every single business day since we were founded in 1989. Our employees and our products are the reason that we've grown for 20 years, and we stand behind them. We're delighted to show customers and potential customers all aspects of our operations, and we always welcome the opportunity to showcase the advantages of our products and of partnering with our company. To arrange a visit or to discuss our products or the comments in this post, please feel free to contact us via the contact information on any of our websites; by telephone at 971.327.0101 or by email at: [email protected].

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