- Report: #1303367
Complaint Review: Ctoption.com - Internet
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Author Not Confirmed
Why?
Ctoption.com
Internet, USA
Phone:
011 44 203 519 2322
Web:
ctoption.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Ctoption.com ctoption.com Fraud, theft internet Internet
I deposited funds with Ctoption to place trades on binary options. At first everything went fine so I agreed to a bonus which would tie up my deposit for about 6 months. As soon as I was given a bonus things began to change. The trader trading my account could no longer win trades. The balance began to drop so I stopped them from trading my account and started trading it myself. Again things began to go ok until I got near completion of my trading bonus. All of a sudden there was a 2 to 3 second delay in processing pricing and every trade I received the worst pricing possible. when I complained about this my account rep George West informed me everything was normal. That is price manipulation and if this company was in the United States or they were regulated they would have been fined or shut down for that practice. There was nothing I could do about it so I continued to trade the account until the necessary trading requirement was completed. On April 15th of 2016 I requested a withdrawal from my account on the company website. No one has responded to that request. I have gone to the live chat 9 days and I am always told my account rep will call me within 24 hours. I haven't received a call. I have emailed support 47 times in the past year without a response. I have also emailed George West directly 4 times, operations 3 times, and compliance twice. I want to both warn people about this company as well as hopefully get some help getting my money back. There are some good binary options companies but companies like Ctoption gives the entire industry a bad name. Beware of this company.
