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  • Report:  #904241

Complaint Review: cubancigarlounge.com www.cubancigarlounge.com sells fake Cuban cigars online - Internet Internet

Reported By:
Real deal - Miami, Florida, United States of America
Submitted:
Updated:

cubancigarlounge.com www.cubancigarlounge.com sells fake Cuban cigars online
Internet, Internet, United States of America
Phone:
None
Web:
www.cubancigarlounge.com
Categories:
Tell us has your experience with this business or person been good? What's this?
This is one of several Cuban cigar websites that are operating online. They are actually SELLING FAKE Cuban cigars and here are my reasons why:

* Cheap prices compared to legit dealers and added discounts * Do not carry cigars packaged in tubes or 3 & 5 packs * No selection of Cigarillo sizes * Offer Limitada Edicions from 2001 -2006 which are non-existent or underpriced * Never have in stock any smaller gauge sizes or brands such as Quintero, La Flor de Cano, Fonseca and Jose L. Piedra. WHY? Because these are cheaper brands and its not worth counterfieting. * They warehouse is located in Costa Rica * They ship stripped cigars and then say they sent the boxes and rings but got seized if a US customer. You actually received Costa Rican cigars.

If you have fallen victim to this online fraud please e-mail [email protected] as I disputed the charge and had a hard time getting a refund. K&P support them with payment processing.

They also dont mention a return policy and it would have cost just as much as the order to have it returned.

I have been buying from most online vendors and these are the websites I have discovered so far and all connected to this Costa Rica warehouse but use fictitious address like Spain,Switzerland,Cypress and so on to lure you into the con. I called the numbers and also e-mailed pretending to be a wholesaler interested in there product and got the same price list LOWER than that from an official Habanos dealer.

Here are a ones I have busted: www.solocigars.com www.royalhabanos.com www.truecubancigars.com

www.habanostore.com www.bigsmokersonline.com www.finestcigars.com www.cubancigarlounge.com www.habanoscr.com

***COMPARE ALL THE WEBSITES ABOVE AND YOU WILL NOTICE SAME INVENTORY AND SAME LAYOUT AND SUPER DEALS**

Read there a couple of FAQ below

Are cigars ship with their Original Boxes and Rings?

Yes, indeed. We DO NOT remove original rings and all cigars are ship in Original Boxes. We are in continuos pursuit to keep our cigars fresh and in perfect conditions. We have packaging standard procedures in which we include special seals and wrapping in order to conserve freshness and prevent damage. *** For USA customers we ship cigars and original box with rings SEPARATELY. We can not deliver cigars in original boxes to any U.S. address.

What payment methods do you accept?

We accept VISA, MASTER CARD, JCB and AMERICAN EXPERSS ( AMEX ). For security reasons and customers confidence, we DO NOT keep in records credit card information. Every order paid using this method will be procesed as a very first transaction in regards credit card information. Orders can be placed online, or thru our sales agents calling to our toll free # (NONE) or email: (Contact form only)

THERE ARE MANY VENDORS ONLINE SELLING AUTHENTIC CUBAN CIGARS - JUST STAY CLEAR OF THESE LISTED!


1 Updates & Rebuttals

gr8eman

C'ville,
Virginia,
If it's sounds too good to be...

#2Consumer Comment

Wed, June 04, 2014

 Thank You for your report. I saw Cohibas for what seemed a ridiculously cheap price on Cuban Cigar Lounge and came across your report. You may have saved me a lot of cash. Given that, there are good web sites out there that sell Cuban cigars. cigarsofhabanos.com/ being one of them. They dont charge for shipping! Yippee!

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