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  • Report:  #485064

Complaint Review: Cupid Media Pty Ltd - PO Box 9304 Gold Coast MC QLD 9726 Australia Internet

Reported By:
sspidle - Carlisle, Pennsylvania, USA
Submitted:
Updated:

Cupid Media Pty Ltd
http://www.cupidmedia.com/Contact.cfm PO Box 9304 Gold Coast MC QLD 9726 Australia, Internet, United States of America
Phone:
Web:
N/A
Categories:
Tell us has your experience with this business or person been good? What's this?

I just happen to go to my Paypal account today and I was locked out, because someone had gotten ahold of my screen name and password and gotten into my account and Paid $99.99 to Cupids Media. 

Now I had to close out my checking account and get a new one and stop payment on the $99.99 which I did not have that much in my account.  So I say be careful these companies are getting ahold of our information and taking our money. 



3 Updates & Rebuttals

CM

United States of America
Response

#2UPDATE Employee

Thu, March 14, 2013

Dear Sir,
We apologize for your unfortunate incident. However, we would like to assure you that Cupid Media does not debit any members account without prior approval, all payments are by the authorization of the member. In addition, we would also like to inform you that our system does not store any payment details which means that we cannot auto rebill your account.

To help you sort out the situation, please email us through [email protected] to let us know which Cupid Media site you were using and the transaction details so that our customer service team can be able to respond to your complaint appropriately.

Regards,
[email protected]


anonymous

USA
It's like a bad joke!

#3Consumer Comment

Sat, October 08, 2011

Have you noticed that the ads of Cupid Media (Japan Cupid) has just appeared on this report!
I can't believe that.


afrointroductions victim

United States of America
cupid media pty ltd/ afrointroductions

#4General Comment

Sun, January 03, 2010

this company provided my personal information to some of it's members, including my name, address, phone number, email address and IP address. the information was posted IN THEIR CHATROOM. this information has been used by its members for identity theft purposes and computer hacking attempts. the company has been known for 419 scams.

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