Aubbins
Missoula,#2Author of original report
Mon, June 08, 2009
So I reported Custom Silk Creations to the BBB, and after they sent her the original complaint, this is what she responded back with MESSAGE FROM BUSINESS: Note: The message is either below or you may find it as an attachment. CUSTOMER HAS BEEN ISSUED A STORE CREDIT AND i ONLY CANCELLED HER ORDER AFTER SHE CANCELLED IT. HER PRODUCTS WERE ALREADY MADE AND THEY WERE APPROVED. BUT SHE DID NOT LIKE THE SHIPPING TIME, HER PRODUCTS ARE HERE IF SHE WOULD LIKE THEM First off, why would I want a store credit for an order that I never got in the first place? Thank God that I kept all my emails from this woman, because she really tried to make me out to look bad. here is a copy of the email that she sent me, that stated that SHE was cancling my order and to expect my refund in 7 days. Well Aubrey then I will just have to cancel your order please allow 7 days for your refund to arrive. Thank You Susan As you can see from her responce to the BBB, she tried to state that I cancled my order. After I sent the BBB a copy of emails from her, she stopped responding to them. My case has been closed with them now, because she won't answer back! I have also contacted the police department where she lives, and am working with a great Officer there. But, it is hard to press charges because I am in a different state than her. However, the Attorney Generals office has taken an interest in the case after speaking with this Officer. I will keep everyone updated!