- Report: #609316
Complaint Review: CyberDefender Corporation - Los Angeles California
Reported By:
Edwin -
Carolina, South Carolina, U.S.A.
Submitted:
Updated:
-
Author Confirmed
Why?
CyberDefender Corporation
Suite 401-Los Angeles-California 90017 Los Angeles, 90017 California, United States of America
Phone:
Not Available
Web:
http://www.paypal.com/
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
CyberDefender Corporation None Did not allow to give me the Code to work with my Download, after I paid $39.00 with my Credit Card Los Angeles, California
About six days ago, I downloaded a program from www.cyberdefender.com,
to "clean" my CP, so it works more rapid...The name of the Program is:
MyCleanPC...When I finished the download, and paid for it, the Spanish
operator that attends me said that in 35 minutes I will receive the Code to
open the Program, in my webmail, which never I received....Until today,
after numerous calls that I made to them, they assigned me the Spanish
operator, who never appears...So I want my money back, or the Code.
1 Updates & Rebuttals
CyberDefender
Los Angeles,California,
United States of America
Simply email supportATcyberdefender.com and ask for your code
#2UPDATE Employee
Wed, July 28, 2010
Dear Customer,
It will be a very easy matter to get you your Registry Cleaner activation code.
Simply send an email to supportATcyberdefender.com (put an @ symbol in place of the letters AT) and put the ACTIVATION CODE in the subject line. Send us a note requesting your activation code, and we will email the code to you.
Please keep in mind that if you purchased our product through a 3rd party company we will not have record of your account in our system. You will need to contact that 3rd party company for further assistance.
If you are confident you purchased the product directly off our website, please email us with the following minimum information to help us locate your account: -
First and last name used to purchase CyberDefender -
E-mail address used to purchase CyberDefender -
Your mailing address entered when purchasing CyberDefender -
The product(s) name purchased -
The date purchased -
Order Number if available
Upon receiving your email with this information we should hopefully be able to locate your account, and we'll ask you for more information if we can't. We will reply with your Activation Code and/or any information you requested within 24 hours.
Thank you,
CyberDefender Support
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