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  • Report:  #898324

Complaint Review: damnx.us 1WebSitesHostingPromotions-com and idrns.com web hosting Fraud - Internet

Reported By:
0102A - Jersey City, Internet, United States of America
Submitted:
Updated:

damnx.us 1WebSitesHostingPromotions-com and idrns.com web hosting Fraud
Internet, United States of America
Phone:
Web:
www.damnx.us
Categories:
Tell us has your experience with this business or person been good? What's this?
DamnX.us web hosting SCAM

We have a website hosted on damnx.us since September 2010, had many technical hitches but we received an email stating that they had changed servers (last week), since then our website has been permenantly down, after numerous emails to their alledged support department we received an email informing us their tech team had cleared the bug, still the site was down!

We tried calling the numbers in whois database for support NOTHING - ALL FAKE numbers and hiding their privacy...why you may ask? If you do a  search on line you will find they are a very small reseller working our of India but claiming their addresses are in the USA - what gives it away is the mobile number they have on file on the whois database, when you call it states the number is not working!

So after $3250 investment in the site, building backlinks at a cost of $200 per month we are now left with a site that is down  AND NO TECHNICAL SUPPORT whatsoever, just a pack a lies, they even told us they had replied to an email, having checked even the spam filter - nothing.

We are told they will not even refund the hosting we paid for - this is of little concern as we will be looking to recover the entire amount it  has cost us to set up the site and get it ranked in top 3 on google.

The main thing they do is hide behind their ToS, however all contracts have a clause under the law for being reasonable and due to their lack of support we will be reasonably suing them for a total amount of US$6000 and our lawyers are looking at it now to proceed with proceedings.

Just informed us that www.damnx.us do not answer their mobile number as they are busy trying to fix the problem, then we received an email stating the problem resolved but checking our website it is STILL down (down now for 6 days!) and so is www.damnx.us.

Looks like the support "person" does not know what his is doing! Received another stating they would not refund the payment and they are hiding behind their ToS as explained in this post...Other www.damnx.us users having similar problems so not an isolated problem!

They refuse to unlock domain and now insist they retain title to domain as they have refunded us - no REFUND received from them - TOTAL LIARS, THIEVES AND SCAMMERS. Also the own and operate 1WebSitesHostingPromotions.com which is the exact same! In OUR experience d**n.US IS A SCAM


12 Updates & Rebuttals

Toniya

Vallabh Vidya Nagar,
India
Untruthful complaint.

#2REBUTTAL Owner of company

Wed, June 20, 2012

Above complaint is simply rubbish and an anti-compaign. We have neither stolen any money, nor deleted any website, nor hold any domain hostage. This guy appears to be an agent of of our rivals. He is maligning us and defaming us. This guy is with us since 2010 and except some small problems he has not faced anything - it is clear from his own statement.

We are in Industry since October 1998 and we had never experienced any trouble with any customer. We are providing good support and service, hence the claim of OP is wrong. All our contact numbers are working and we reply within 24 hours. We prefer not to provide any support by phone because each and every trouble has to be investigated properly and a professional solution is required, which takes time. Our ToS is very clear, available publicly on all our websites and customers have to agree with it before signing with us. Regarding domain services, we are with Resellerclub and everything is managed and maintained by Resellerclub.

This guy selected our services your own after understanding our ToS and hence we are not responcible for anything at all. He is blackmailing us and is a lier. He has enjoued hosting for full 10 months out of 12 and now wants full amount refunded. He has got your money through your credit card company - this is your own statement and claim. We are not threatening, we are serious and we are proceeding as we have almost all proof against this guy that:
1. he is writing against us with fake names,
2. he is misleading people by saying that we have changed ToS (we will prove that ToS is same as it was on 5.5.2010 through archives.org system),
3. we will prove that he is changing your statement about refund received,
4. we will prove that he has enjoyed 10 months service out of 12,
5. we will prove that he never compalined in past against our services and you was happy with us,
6. we will prove that he violated our ToS,
7. we will prove that he agreed to our ToS before signing up for the services,
8. we will prove that he baselessly defamed us in the forums and on Internet,
9. we will prove that he is a fraud, lier, cheat and black-mailer,
thus, we will see that you are punished under Cyber Laws of India.

We wrote this guy:
"1. NO, you have defamed us on baseless charges and grounds.
2. YOU used foul language and words against us
3. We expressed our stand on downtime immediatelly once we were on line and regretted inconvience. We told clearly that things were beyond our control and situation was very typical.
4. Not a single customer complained against us. All are satisfied and happy with our services and support.
5. We are consistently providing 100% uptime and a reputed company though in low profile to provide best services and support.
6. We compensated all our affected customers suitably and all are happy with that.

We were ready to allow you to transfer your domain from IDNRS.com and to migrate your website from DAMnX.com But you misbehaved and violated the ToS.

You wrote against us and maligned us and defamed us and told baseless things to public. We may release your domain and website if you tender unconditional apology, withdraw all your poor, bad and cheap comments and threads and accept that you misbehaved and violated our ToS. You have to accpet publicly that you defamed us. You have to write to all those websites where you posted against us."

Our ToS is open for the public and it is on the very first page of our website https://www.damnx.us It is absurd to say that we have manipulated and changed the ToS. It is same as it was in the past and this can be checked through http://archive.org/web/web.php

This guy has violated ToS on many accounts, though we have maintained patience - 1. he has full and all rights of his domains and free to transfer this to any other registrar, 2. by posting against us he has violated the ToS, 3. by not maintaining the backup, he has violated the ToS, 3. by not understanding that we have a proper refund policy, his claim of refund is a violation, 4. by not abiding to the clause which tells about situations in case of mechanical failure, he has violated the ToS
Though he has violated ToS and norms of Industry, we have given full and all rights to him for his domain. As per our ToS, customers have to maintain a backup of their websites in a case of eventuality, but he did not bother to this.

He is posting against us with fake names and email IDs. all our customers are happy and they are with us. There is no complaint against us and there is no ticket agaisnt our services and support. This can be verified from feedbacks and ratings.

All legal action agaisnt us is welcome. We are going to sue people who are defaming us and damaging our business. We request the Webmaster of this website to please remove all this nuisance against us and please do not allow defamation on your reputed website.

Thanks and regards,
Admin Team
for DAMnX.us


0102A

United States of America
damnx.us FRAUD

#3Author of original report

Wed, June 20, 2012

Who do Damnx.us think they are, they have stolen our money, deleted our website and hold our domain hostage, THEN have the cheek to threaten us with a defamation suit.

Rather than address their illegal actions, they rather waste time posting on websites lies that they have many happy customers - odd as we have many emails of others who have experienced similar action from damnx.us

Our attorneys are trying to contact them but their details are ALL FAKE.

This is NOT the actions of a professional web hosting company is it? We have many sites hosted and never experienced such a scam, because they are in India they think they exempt of International law - how wrong they are!

Avoid damnx.us as they are thieves and scammers.



Toniya

Vallabh Vidya Nagar,
India
Baseless report and black-mailing us

#4REBUTTAL Owner of company

Tue, June 19, 2012

Hello,
All the claims are bogus and charges are baseless.
This person has stated on Digital Point Forum that he has got all the refund through his credit card company.
Now he is simply blackmailing.
He agreed and abide to our ToS and we work according to our ToS.
All our phone numbers are valid and we DO NOT provide support through phone.
We replied all his emails within 24 hours.
These can be found on Digital Point Forum as well.
He has used our service for 10 months already while paying yealy subscription.
As he has already recieved his money back by way of charge back through his credit card company for the domain, as per Industry rule domain now does not belong to his.
He has backed up his website from our server.
Following things are very clear in ToS that:
1. refund is admicible as per Paypal Refund policy within 56 days,
2. no refund is admicible on the domain name registration and renewal,
3. writing against us and defaming us is violation of ToS
4. mechanical failure is not our responcibility,
5. we are not liable for any loss to customer's website or customer's business.
This guy agreed to all these terms and conditions.
We are working through India and he can come to India and fight his case as OUR LEGAL JURIDICTION IS ANAND CITY.
This guy is a cheat and black-mailer.
He is no more our customer as per the terms and conditions.
That's it!
It is requested to kindly warn this guy to stop making nuisance and behave properly.
Otherwise we will be forced to file defamation suit and damage to our business against him in India in civil and criminal courts of Anand District and will follow the International Laws of Internet agaist him.
Regards


0102A

United States of America
damnx.us 1WebSitesHostingPromotions.Com FRAUD

#5Author of original report

Tue, June 19, 2012

Still no refund, no web site or domain. Below is a link of their FAKE whois information note the address is in the USA and the contact number is an Indian number...

http://who.godaddy.com/whois.aspx?domain=damnx.us&prog_id=GoDaddy

Address Kimball Dr NY, Telephone number +91 country code for India!

They have stolen our money and holding our domain hostage - typical of a web hosting scam and fraud. Toniya Mishra is a fraudster and theif.

All our facts are 100% accurate, but the actions of damnx.us are in question here NOT us the customer as we paid for a service and damnx.us 1WebSitesHostingPromotions.Com have failed to provide.

They stole our money, kidnapped our domain and deleted our website - is this the action of a professional web hosting company? Think NOT!

They promised 4 days ago domain unlocked, but they have cancelled our account and cannot access the settings - damnx.us 1WebSitesHostingPromotions.Com are rip offs.


Toniya

Vallabh Vidya Nagar,
India
Black-mailer

#6REBUTTAL Owner of company

Mon, June 18, 2012

Hello,
All the claims are bogus and charges are baseless. This person has stated on Digital Point Forum that he has got all the refund through his credit card company. Now he is simply blackmailing. He agreed and abide to our ToS and we work according to our ToS.

All our phone numbers are valid and we DO NOT provide support through phone. We replied all his emails within 24 hours. These can be found on Digital Point Forum as well.
He has used our service for 10 months already while paying yealy subscription.
As he has already recieved his money back by way of charge back through his credit card company for the domain, as per Industry rule domain now does not belong to his.
He has backed up his website from our server.

Following things are very clear in ToS that:
1. refund is admicible as per Paypal Refund policy within 56 days,
2. no refund is admicible on the domain name registration and renewal,
3. writing against us and defaming us is violation of ToS
4. mechanical failure is not our responcibility,
5. we are not liable for any loss to customer's website or customer's business.

This guy agreed to all these terms and conditions. We are working through India and he can come to India and fight his case as OUR LEGAL JURIDICTION IS ANAND CITY. This guy is a cheat and black-mailer. He is no more our customer as per the terms and conditions.
That's it!It is requested to kindly warn this guy to stop making nuisance and behave properly. Otherwise we will be forced to file defamation suit and damage to our business against him in India in civil and criminal courts of Anand District and will follow the International Laws of Internet agaist him.

Regards


0102A

United States of America
damnx.us stole our money

#7Author of original report

Mon, June 18, 2012

We paid for a service web hosting and domain registration, they failed to provide support, they failed to provide genuine contact details to report issues, FAKE whois information.

Threatened us that if we did not keep quite, they would delete our website and steal domain, we asked for either refund or service we paid for and they then deleted our website, stole our money and kept domain.

Is this the action of a professional web hosting company? Toniya and damnx.us are nothing but fraudsters and scam artists, our attorneys are waiting for their claim, but like all their lies nothing will happen.

damnx.us are thieves who stole our money!

Damnx.us is a scam.

Others who experienced poor service

http://rixxtech.blogspot.co.uk/2010/01/damnxus-and-1websiteshostingpromotionsc.html

http://www.reviewstalk.com/complaints-reviews/damnx-us-l25536.html

http://forums.digitalpoint.com/showthread.php?t=2466733

We guess we are not the only ones scammed by them!


Toniya

Vallabh Vidya Nagar,
India
Bogas claim - black-mailing

#8REBUTTAL Owner of company

Mon, June 18, 2012

Hello,
All the claims are bogus and charges are baseless.
This person has stated on Digital Point Forum that he has got all the refund through his credit card company.
Now he is simply blackmailing.
He agreed and abide to our ToS and we work according to our ToS.
All our phone numbers are valid and we DO NOT provide support through phone.
We replied all his emails within 24 hours.
These can be found on Digital Point Forum as well.
He has used our service for 10 months already while paying yealy subscription.
As he has already recieved his money back by way of charge back through his credit card company for the domain, as per Industry rule domain now does not belong to his.
He has backed up his website from our server.
Following things are very clear in ToS that:
1. refund is admicible as per Paypal Refund policy within 56 days,
2. no refund is admicible on the domain name registration and renewal,
3. writing against us and defaming us is violation of ToS
4. mechanical failure is not our responcibility,
5. we are not liable for any loss to customer's website or customer's business.
This guy agreed to all these terms and conditions.
We are working through India and he can come to India and fight his case as OUR LEGAL JURIDICTION IS ANAND CITY.
This guy is a cheat and black-mailer.
He is no more our customer as per the terms and conditions.
That's it!
It is requested to kindly warn this guy to stop making nuisance and behave properly.
Otherwise we will be forced to file defamation suit and damage to our business against him in India in civil and criminal courts of Anand District and will follow the International Laws of Internet agaist him.
Regards


0102A

United States of America
damnx.us web hosting scam

#9Author of original report

Mon, June 18, 2012

damnx.us and its staff are liars!

We paid for 3 years domain name (Aug 11) and web hosting, our site is still down 9 days after reporting this to damnx.us.

We have received NO support! Damns.xus have stolen our money (they claim they have refunded us - but WILL NOT  show proof of refund!

They have stolen our money and proves they are a scammer and fraud!

It would be easier and less hassle for everyone if www.damnx.us just handed the domain back, but it appears they would rather waste everyone's time and post lies as they have been doing!

All this because they are incapable of dealing with support issues! All this came about because I complained! WHAT RUBBISH customer service.

DO NOT HOST WITH THIS COMPANY.


Toniya

Vallabh Vidya Nagar,
India
Bogus claim

#10REBUTTAL Owner of company

Sun, June 17, 2012

Hello,

All the claims are bogus and charges are baseless.

This person has stated on Digital Point Forum that he has got all the refund through his credit card company.

Now he is simply blackmailing.

He agreed and abide to our ToS and we work according to our ToS.
All our phone numbers are valid and we DO NOT provide support through phone.
We replied all his emails within 24 hours.
These can be found on Digital Point Forum as well.

He has used our service for 10 months already while paying yealy subscription.
As he has already recieved his money back by way of charge back through his credit card company for the domain, as per Industry rule domain now does not belong to his.

Following things are very clear in ToS that:
1. refund is admicible as per Paypal Refund policy within 56 days,
2. no refund is admicible on the domain name registration and renewal,
3. writing against us and defaming us is violation of ToS
4. mechanical failure is not our responcibility,
5. we are not liable for any loss to customer's website or customer's business.
This guy agreed to all these terms and conditions.

We are working through India and he can come to India and fight his case as OUR LEGAL JURIDICTION IS ANAND CITY.

This guy is a cheat and black-mailer.
He is no more our customer as per the terms and conditions.
That's it!

It is requested to kindly warn this guy to stop making nuisance and behave properly.
Otherwise we will be forced to file defamation suit and damage to our business against him in India and will follow the International Laws of Internet agaist him.

Regards


0102A

United States of America
damnx.us FRAUD

#11Author of original report

Sun, June 17, 2012

We paid for 3 years domain name and 12 months hosting, when web site goes down every month for a day or so we cannot contact damnx.us as their site is down too!

We reported our site down last week EVERY SINGLE DAY FOR A FULL 6 DAYS - but we were told the site was up when it wasn't we had been told that our complaints were unfounded!! But we paid for a service that we didn't receive!!

Once we posted the issue on a site they get work from they claimed we lied but would not address the issue, they claimed the domain was unlocked so we could transfer it but it remained locked and our site was down STILL. Even other web hosting companies pointed holes in damnx.us actions as they are an illegal company who steal peoples money.

They claimed they refunded us and would keep the domain name - NO REFUND or proof of refund supplied! Then damnx.us kept domain and deleted our site! As of 17 June STILL no refund, website or domain name.

Is this the actions of a professional company? Definitely NOT!

We are not blackmailing damnx.us, we are so disappointed with the attitude and having lost over $7,000 in web design and SEO services we only feel it is right to let as many people know about the fraud damnx.us do to their clients.


Toniya

Vallabh Vidya Nagar,
India
Complainant is blackmailing us

#12REBUTTAL Owner of company

Sat, June 16, 2012

Hello,

Complainant has claimed on Digital Point forum that he has got full amount refunded through his credit card company.

From our end, nothing is due to pay him

Complainant is lier and blackmailer.

As per our ToS, he has violated the terms and conditions and he is not laible for any refund as per ToS.

If there is any further misbehaviour on behalf of this guy or his lawyers, we will be forced to file a criminal case.

Anyone who is concerned with this, must read our ToS and norms of the domain registration and hosting.

That's it.
Bye


Toniya

Vallabh Vidya Nagar,
India
Complainant has got full Refund as he claimed

#13REBUTTAL Owner of company

Sat, June 16, 2012

Hello,

Our hosting server was crashed.
We got a nuw server for hosting and this took some time.

Complainant paid for his domain name renewal for 3 years in Sept. 2011.

Complainant was not willing to continue with us.
He filled a charge back with his credit card company and he has written that he has got full amount refunded back.

As he has got full refund back and as he was not interested to continue with us and as he violated our ToS by abusing us, we terminated all his accounts because we cannot provide service without payments.

That's it.
Regards,

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