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  • Report:  #265477

Complaint Review: Daniel J. Smith - Wagner Falconer & Judd - Pre-Paid Legal Services - Ada, Oklahoma & Minneapolis, Minnesota Oklahoma

Reported By:
- Minneapolis, Minnesota,
Submitted:
Updated:

Daniel J. Smith - Wagner Falconer & Judd - Pre-Paid Legal Services
One Prepaid Way, Ada Oklahoma 74802 Ada, Oklahoma & Minneapolis, Minnesota, 74802 Oklahoma, U.S.A.
Phone:
580-436-1234
Web:
N/A
Tell us has your experience with this business or person been good? What's this?
Pre-paid Legal Services does NOT provide what they claim, AT ALL. I was told the legal plan was $35.00/month. It isn't. It is $25.00/month. the PPLS salesman tacked on ID Theft AND Legal Shield without my permission. Kroll, Inc. - the partner that provides the alleged coverage for ID Theft, wrote to say "uh huh - you had ID Theft. We're not responsible. Write to PPLS." I had already told Kroll that I had written to PPLS for 1.5 years now, including letter of 2/27/07 BEGGING for a reply.

If it had been only ID Theft unasked for but paid for that would have been bad enough. However, the alleged legal "help" I received made a bad situation much worse. It was already life threatening because a gun-shooting abusive felon was involved. His girlfriend and her mom asked me to call 9-1-1 if the felon returned while they were loading up the U-Haul in their unannounced mid-day escape from his abuse.

The attorney, Daniel J Smith, who allegedly reviewed the documents sent a letter to the landlord WITHOUT CONSULTING ME, WITHOUT MY KNOWLEDGE, WITHOUT MY CONSENT making demand that I would NOT have made, releasing claim that I did not want released, other errors of fact, and then (!) misspelled two of three names involved!

I was unable to learn that he had done this until 5 days later. He said that "it was not his intention or intention of the law firm to put my life in additional jeopardy." Oh, that helped a lot....not his "intention." He said he would review add'l info and send a 2nd letter to "rectify" situation. 18 days after he receives the info from me, I have to call the office AGAIN - where is 2nd letter?

I received an email from "survey" with no subject line and an attachment. I'm desperate enough to open email risking my computer's hard drive. His message tells me to make any changes I "feel" necessary - it's the SAME letter with a NEW error that he could have avoided if he'd read just HALF of my cover letter.

I'm more than angry. Michael J DuPont takes over case and I receive first "consultation" re issues on 12/1 - 2 months later. In January, DuPont is saying that I have to pay a retainer fee (refuses to tell me how much) to deal with the problems that Smith aggravated in October! I have retained his voicemail message on cassette.

Smith's first letter breached contract clause I:C - atty is to review docs and then consult by phone. Did NOT happen. Pre-Paid Legal's response to my letter in January? 0 Prepaid's response to my letter of 2/8? They unilaterally cancelled the contract (guaranteed renewable according to their annual report) and according to member's contract can be cancelled only in event of member's "fraud or nonpayment of fees."

Of course, they did manage to snatch another $9.95 for unauthorized ID theft "on behalf of Kroll, Inc." the day before they cancelled the contract! When Keri Prince/Gen'l Counsel for PPLS reponded to the complaint I sent to the Atty Gen'l of Minnesota - they offered to return the authorized & UNAUTHORIZED fees in exchange for a release of claim and action against all of them (agents, directors, etc.)

Hello? They rescind the contract, keep the money, and then (in response to Atty Gen'l) 3 months later: offer to return money they were NEVER authorized to take in the first place in exchange for a release of claims?

There is more to this pathetic tale of corporate greed and deceit - what can be said about lawyers who did what Smith & DuPont did? I've created a yahoo group where I'll post the documentation regarding this situation. If sharing my personal experience with these companies helps even one person avoid the grief and fear and illness I have suffered - it is worth the effort.

The Yahoo group is called Friends of Reverend PJ (just go to www.yahoo.com, click on groups, and search for "reverend pj." Request membership & I'll get back to you quickly. If you're in Minnesota, please let me know - maybe together we can accomplish what we can't as one. Even if you're not in Minnesota - if you want to help other folks avoid what we've been thru, let me know.

They've "threatened" now to sue me for slander-libel. Facts are facts, truth is truth. Some of the docs have been loaded on the Group site and the rest will be soon. Read the docs and decide for yourself - As far as I know, citizens of the US are still entitled to opinions and are able to draw their own conclusions.

PJ

Minneapolis, Minnesota

U.S.A.

Click here to read other Rip Off Reports on Prepaid Legal Services


12 Updates & Rebuttals

Melvin

Greenville,
South Carolina,
U.S.A.
Melvin doesn't need to call names neither....and you're missing the point of the whole argument

#2UPDATE Employee

Thu, September 20, 2007

Lets just assume that you are right about it a contract since it has basically nothing to do with his arguement. His arguement is about breach of agreement or contract or whatever and that Pre-Paid Legal cancelled his agreement. Well, in the agreement as well as any type of service...INCLUDING CAR INSURANCE...a company always reserves the right to terminate an agreement at any time as well. In addition, his agreement was most likely cancelled because he threatened legal action against the provider attorney and by doing so, it automatically cancels. That's also in the agreement. All of which is still pointless to discuss because he obviously no longer wanted Pre-Paid Legal Services, so he got what he wanted. He no longer is paying for the service. His problem was that he's forgetting that that is a real law firm and if you slander any law firm, you can go ahead and expect a lawsuit. Some people in life makes things more difficult than what they really are. If he wants to sue the law firm, its his right and he can go ahead and hire an attorney to do so. Its a free country


Melvin

Greenville,
South Carolina,
U.S.A.
Melvin doesn't need to call names neither....and you're missing the point of the whole argument

#3UPDATE Employee

Thu, September 20, 2007

Lets just assume that you are right about it a contract since it has basically nothing to do with his arguement. His arguement is about breach of agreement or contract or whatever and that Pre-Paid Legal cancelled his agreement. Well, in the agreement as well as any type of service...INCLUDING CAR INSURANCE...a company always reserves the right to terminate an agreement at any time as well. In addition, his agreement was most likely cancelled because he threatened legal action against the provider attorney and by doing so, it automatically cancels. That's also in the agreement. All of which is still pointless to discuss because he obviously no longer wanted Pre-Paid Legal Services, so he got what he wanted. He no longer is paying for the service. His problem was that he's forgetting that that is a real law firm and if you slander any law firm, you can go ahead and expect a lawsuit. Some people in life makes things more difficult than what they really are. If he wants to sue the law firm, its his right and he can go ahead and hire an attorney to do so. Its a free country


Melvin

Greenville,
South Carolina,
U.S.A.
Melvin doesn't need to call names neither....and you're missing the point of the whole argument

#4UPDATE Employee

Thu, September 20, 2007

Lets just assume that you are right about it a contract since it has basically nothing to do with his arguement. His arguement is about breach of agreement or contract or whatever and that Pre-Paid Legal cancelled his agreement. Well, in the agreement as well as any type of service...INCLUDING CAR INSURANCE...a company always reserves the right to terminate an agreement at any time as well. In addition, his agreement was most likely cancelled because he threatened legal action against the provider attorney and by doing so, it automatically cancels. That's also in the agreement. All of which is still pointless to discuss because he obviously no longer wanted Pre-Paid Legal Services, so he got what he wanted. He no longer is paying for the service. His problem was that he's forgetting that that is a real law firm and if you slander any law firm, you can go ahead and expect a lawsuit. Some people in life makes things more difficult than what they really are. If he wants to sue the law firm, its his right and he can go ahead and hire an attorney to do so. Its a free country


Steve

FORT LAUDERDALE,
Florida,
U.S.A.
Melvin is clueless

#5Consumer Comment

Wed, September 19, 2007

I can cancel my car insurance too. Does that mean it's not a contract? Melvin, you have no idea what you're talking about. A Pre-Paid Legal membership is a contract, and breach of that contract creates legal liability. Ask someone from the company - and I mean an EMPLOYEE, not another one of you brainless MLM drones - and they'll tell you the same thing.


Melvin

Greenville,
South Carolina,
U.S.A.
I know about Pre-Paid Legal MEMBERSHIPS enough to explain it without getting a B

#6UPDATE Employee

Wed, September 19, 2007

I could care less about your B score in contracts as there is no point in your comments nor is it relevent to this person's issue No customer is bound and gagged to anything whatsoever in signing up for Pre-Paid Legal. That's it, there's no other arguement to this otherwise. Don't like Pre-Paid Legal. cancel it. Nothing will happen to you afterwards.


Tim

Valparaiso,
Indiana,
U.S.A.
Wow, you REALLY don't know what a contract is!

#7Consumer Comment

Fri, September 07, 2007

The existence of a cancellation right has nothing to do with whether or not the "membership agreement" is or isn't a contract. Answer the following questions for me, if you would: 1. Is the client solicited and offered PPL services in exchange for a monthly fee? 2. Can you get PPL services without accepting this offer by entering into the membership agreement? 3. Is there an exchange of value on both sides (i.e. PPL's receipt of the consumer's payment, and the consumer's right to use PPL services)? 4. If the client pays for the services, is PPL obligated to provide them? And if PPL provides the services, is the client obliged to pay for them? 5. Assuming that one side meets its terms of the agreement, does the other side generally have some valid legal reason for not meeting its end of the agreement? 6. If one side meets its terms of the agreement, but the other does not, does the first party have the right to pursue legal remedies against the second party? If the answer to each of these questions, except for question "5", is "yes," then you have a contract. I may have only gotten a "B" in my contracts course, but I wouldn't have even done that well if I couldn't recognize a contract in the first place.


Melvin

Greenville,
South Carolina,
U.S.A.
Yes my friend its not a contract, you can cancel anytime

#8UPDATE Employee

Thu, September 06, 2007

There is no obligation to maintain service with Pre-Paid Legal. It can be cancelled anytime by calling the number for customer service. And the wait time is generally only a few minutes, a little more busy around noon due to lunch but other than that, you can make a call and cancel or contact your bank as well. Again, its not a contract at all. Its also unfair for you to say that the attorney caused a "gun toting felon" to make threats. Based on what you said, you situation was already bad as far as the threats are concerned. Even if that was the case, under the Samaritan Act, you can't sue someone for trying to help you out. And if I were you, I would go ahead and obtain an attorney if you are going to continue your crusade. If that Provider Firm has already threatened to sue you, I would take it very seriously. Most attorneys would have sued you already. You are slandering the attorney and basically accusing him of malpractice. Do you think they are going to let you do that? Start thinking about your comments. If you want to file a complaint against an attorney, go through the proper channels such as the Attorney General or the BBB


Tim

Valparaiso,
Indiana,
U.S.A.
Not quite, Melvin

#9Consumer Suggestion

Sat, September 01, 2007

Statement from Melvin's rebuttal: "I'm going to make this quick. First off, the PPL agreements and ID theft are not contracts but they are memberships." Melvin, my dear frend, an agreement IS a contract, at least in most cases. They are virtually synonomous. The only difference between an "agreement" and a "contract" is that a contract is in compliance with the law and is therefore enforceable in a court of law. If you are trying to say that the PPL membership "agreement" is not a "contract," then what you are saying is that neither party is bound by the terms contained therein. If such is the case, then PPL was not abliged to provide ANY services to the Reporter, and the Reporter was not obliged to pay ANYTHING to PPL. Is that really what you are trying to convey? I would think the answer to the preceeding question is "no." As such, PPL, and the provider attorney, who provides the services under the CONTRACT, were bound by the terms of the CONTRACT. The Reporter provided a pretty subtsantial claim of a violation of said contract. Per the terms of the contract, the attorney was required to REVIEW the case and act accordingly, in compliance with the contract itself and the professional ethical rules by which he was bound. In this case, the attorney sent a letter to the client's landlord that did not reflect the desires of his client. This is not only an ethical violation, but also is likely a violation of the PPL contract. As such, the Reporter should consult with an outside attorney to see what options may be available to him regarding legal malpractice AND breach of contract with your company. Further, are you sure you should be marketing legal insurance, much less ANY insurance, if you don't know what a contract is?


Tim

Valparaiso,
Indiana,
U.S.A.
Not quite, Melvin

#10Consumer Suggestion

Sat, September 01, 2007

Statement from Melvin's rebuttal: "I'm going to make this quick. First off, the PPL agreements and ID theft are not contracts but they are memberships." Melvin, my dear frend, an agreement IS a contract, at least in most cases. They are virtually synonomous. The only difference between an "agreement" and a "contract" is that a contract is in compliance with the law and is therefore enforceable in a court of law. If you are trying to say that the PPL membership "agreement" is not a "contract," then what you are saying is that neither party is bound by the terms contained therein. If such is the case, then PPL was not abliged to provide ANY services to the Reporter, and the Reporter was not obliged to pay ANYTHING to PPL. Is that really what you are trying to convey? I would think the answer to the preceeding question is "no." As such, PPL, and the provider attorney, who provides the services under the CONTRACT, were bound by the terms of the CONTRACT. The Reporter provided a pretty subtsantial claim of a violation of said contract. Per the terms of the contract, the attorney was required to REVIEW the case and act accordingly, in compliance with the contract itself and the professional ethical rules by which he was bound. In this case, the attorney sent a letter to the client's landlord that did not reflect the desires of his client. This is not only an ethical violation, but also is likely a violation of the PPL contract. As such, the Reporter should consult with an outside attorney to see what options may be available to him regarding legal malpractice AND breach of contract with your company. Further, are you sure you should be marketing legal insurance, much less ANY insurance, if you don't know what a contract is?


Tim

Valparaiso,
Indiana,
U.S.A.
Not quite, Melvin

#11Consumer Suggestion

Sat, September 01, 2007

Statement from Melvin's rebuttal: "I'm going to make this quick. First off, the PPL agreements and ID theft are not contracts but they are memberships." Melvin, my dear frend, an agreement IS a contract, at least in most cases. They are virtually synonomous. The only difference between an "agreement" and a "contract" is that a contract is in compliance with the law and is therefore enforceable in a court of law. If you are trying to say that the PPL membership "agreement" is not a "contract," then what you are saying is that neither party is bound by the terms contained therein. If such is the case, then PPL was not abliged to provide ANY services to the Reporter, and the Reporter was not obliged to pay ANYTHING to PPL. Is that really what you are trying to convey? I would think the answer to the preceeding question is "no." As such, PPL, and the provider attorney, who provides the services under the CONTRACT, were bound by the terms of the CONTRACT. The Reporter provided a pretty subtsantial claim of a violation of said contract. Per the terms of the contract, the attorney was required to REVIEW the case and act accordingly, in compliance with the contract itself and the professional ethical rules by which he was bound. In this case, the attorney sent a letter to the client's landlord that did not reflect the desires of his client. This is not only an ethical violation, but also is likely a violation of the PPL contract. As such, the Reporter should consult with an outside attorney to see what options may be available to him regarding legal malpractice AND breach of contract with your company. Further, are you sure you should be marketing legal insurance, much less ANY insurance, if you don't know what a contract is?


Tim

Valparaiso,
Indiana,
U.S.A.
Not quite, Melvin

#12Consumer Suggestion

Sat, September 01, 2007

Statement from Melvin's rebuttal: "I'm going to make this quick. First off, the PPL agreements and ID theft are not contracts but they are memberships." Melvin, my dear frend, an agreement IS a contract, at least in most cases. They are virtually synonomous. The only difference between an "agreement" and a "contract" is that a contract is in compliance with the law and is therefore enforceable in a court of law. If you are trying to say that the PPL membership "agreement" is not a "contract," then what you are saying is that neither party is bound by the terms contained therein. If such is the case, then PPL was not abliged to provide ANY services to the Reporter, and the Reporter was not obliged to pay ANYTHING to PPL. Is that really what you are trying to convey? I would think the answer to the preceeding question is "no." As such, PPL, and the provider attorney, who provides the services under the CONTRACT, were bound by the terms of the CONTRACT. The Reporter provided a pretty subtsantial claim of a violation of said contract. Per the terms of the contract, the attorney was required to REVIEW the case and act accordingly, in compliance with the contract itself and the professional ethical rules by which he was bound. In this case, the attorney sent a letter to the client's landlord that did not reflect the desires of his client. This is not only an ethical violation, but also is likely a violation of the PPL contract. As such, the Reporter should consult with an outside attorney to see what options may be available to him regarding legal malpractice AND breach of contract with your company. Further, are you sure you should be marketing legal insurance, much less ANY insurance, if you don't know what a contract is?


Melvin

Greenville,
South Carolina,
U.S.A.
Read your documents.......

#13UPDATE Employee

Tue, August 28, 2007

I'm going to make this quick. First off, the PPL agreements and ID theft are not contracts but they are memberships. Your membership starts the following day if it was Next Day Air and if there was a problem you could cancel both plans and have your money returned within 14 days. Even if PPl wouldn't cancel it out with I would seriously doubt, you can go to your bank or cc provider depending on the payment methods and put stop payments for Pre-Paid Legal. Only problem with your story is that you apparantly did use the service for Title 1, Preventive Legal Services. If you are being threatened by a "gun-shooting" felon then you should have called the police first then contacted the attorney. Basically, the attorney reviewed the issue and send a letter for return of your funds. If you didn't relay the threats to him, then that is not his fault. It is your responsibility to provide complete information directly if there have then threats made. I'm sorry if you are upset but you can't blame a pre-existing issue of a gun toting felon on any attorney for that matter. And you are slandering the attorney and the provider firm, what did you think would happen. Most attorneys would have already sued you already. If you wish to proceed with this matter and its your right to do so, then you need to hire an attorney. The way you are going about this is only going to get worse for you.

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