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  • Report:  #377447

Complaint Review: Danielle Janine Jewelry ShopDani - Evanston Illinois

Reported By:
- Durham, North Carolina,
Submitted:
Updated:

Danielle Janine Jewelry ShopDani
990 Grove St, Ste. 204 Evanston, 60201 Illinois, U.S.A.
Phone:
888-747-3264
Web:
N/A
Categories:
Tell us has your experience with this business or person been good? What's this?
This company charged my VISA account $9.00 for jewelery I ordered online. I received this jewelery and it looks and feels like theearrings and necklace are worth $9.00.

At the time I ordered this jewelery, the online information indicated "all jewelery $9.00"; there was nothing about joining a jewelery club or that the cost of the jewelery would increase to $68.00.

I received, about a week later, another package from the company and I returned it as *Refused* to the address on the envelope All in all, I returned three packages to the Grove Street address.

The company, ShopDani, charged my VISA account $68.00 on July 14 and again on July 22, 2008. I called the number on the outside of the first envelope, and told the woman who answered the telephone that I did not wish to receive any packages from the company. I told the woman that I had returned three packages and expected a refund. She said she would cancel my account, but it would be two cycles before I would receive the refund. Then I saw another charge on July 28 for another $68.00.

It has been two cycles since July and I expect a refund to my VISA account in the amount of $204.00. This company has had my money for two months without paying interest, which I have to pay.

I am sending a copy of this to the Attorney General of Illinois, the Attorney General of North Carolina, and possibly the Better Business Bureau.

Cynthia

Durham, North Carolina

U.S.A.


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