- Report: #1391035
Complaint Review: DAR WATERFRONT & ASSOCIATES - Sherman Oaks California
Reported By:
Concerned consumer47 -
El Dorado, Kansas, USA
Submitted:
Updated:
-
Author Confirmed
Why?
DAR WATERFRONT & ASSOCIATES
13547 Ventura Blvd., Suite 350 Sherman Oaks, 91423 California, USA
Phone:
1-800-289-5916
Web:
www.darwaterfront.com
Categories:
Business Rating:
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DAR WATERFRONT & ASSOCIATES Attempt to collect a past due balance - Brio Day and Night Serum Account # 10057794 Sherman Oaks California
Received notice by mail 8/7/2017, form letter dated 8/7/2017; From DAR Waterfront & AssociatesAttempt tp collect past due balance,from Brio Day & Night Serum - acct# 5756239 with total balance due $144.16.
The only item purchased was "sample" products order from Bristo Day & Night Cream for $150 ea. on a credit card.
The company latter billed my credit card w/o permission for an additional shipment at full price..received a charge alert on the card, called the company direct and cancelled the order by phone to the company located in Colorado. Product was never received!
Collection account now#10057794, turned over to Dar Waterfront, for total of $144.16, have 4 days to respond to this letter to protest this billing, per DAR letter of 8/3/2017.
Note: Never once did I receive this product being billed; nor any billing associated with this disputed collection..no idea of any over due payment, or late payment related to this product.
No phone number to call for discussion w/ representative @ DAR Waterfront etc.
Ready to call the FTC @ 1-877-FTC-HELP over this disputed billing....
1 Updates & Rebuttals
M&M
Florida,USA
Phone help
#2Consumer Comment
Tue, August 08, 2017
Received same DAR notice. Here's a phone number that was on my form letter for them which is a reportedly automated system number for instructions on resolving matter. The number is 1-800-289-5916. Hope it helps. I ordered same trial as you of same eye serums/cream. I returned them to Utah address and received bill on card just like you. Credit charge was reversed and never heard anything more about it till this pink form letter arrived w/ same date as yours, almost same everything word for word. You may want to call FTC or your State General Attorney. I've found the latter is most helpful for me anyway. Hope this helps.
