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  • Report:  #1392264

Complaint Review: DAR Waterfront & Associates - Sherman Oaks California

Reported By:
KYwoman - Maysville, Kentucky, USA
Submitted:
Updated:

DAR Waterfront & Associates
13547 Ventura Blvd, Suite 350 Sherman Oaks, 91423 California, USA
Phone:
1-800-289-5916
Web:
N/A
Tell us has your experience with this business or person been good? What's this?

I requested and received samples of a day and night anti-aging serum (Brio was the title). I did not request any other products but eventually received another box in the mail.  I did not open it. I called customer service for this group and got the information I needed to return the product, which I did immediately through USPS. It had the return authorization number that I was given by customer service on it. I assumed that was the end of my relationship with the company. I never received a bill from the company for additional products.

 I received this notice on August 3, 2017 ( I had requested the sample items during the summer of 2016) that states I have a past due account. they included my account number for this claim as well as a previous account number. It does include a statement that within 30 days of receipt of this notice, I can send my dispute of the bill in writing and they will evaluate the credibility of my claims and go from there.  

 

 



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