Am a Homeowner In Tucson AZ. I was looking for Home and Auto Insurance on 9/05/16 online and I submite my request with my information and two days latter a person from prospect insurance contact me regarding my request and I do verify all my information with kim an she infor me that the Agent Darius Vasques he we get contact me in the day I request on 9/14/16 at 2:00PM, the Agent Darius Vasquez he call me The Next Day on 9/15/16 at 9:15am, after the appointment request,very unprofessional Agent. this location is terrible. the agent DARIUS VASQUEZ is MEAN, RUDE, and need to be retrained . the agency is pretty garbage already but i guess Darius just reflects that as well. don't waste your time with this location/agency, Farmers insurance company if you're reading this complaint about this Agent I think you we fire this unprofessional agent Darius Vasquez and hire new Agents, with better attitude who knows better maybe you'll get more Customers. I do Not Recommended DARIUS VASQUEZ in Tucson, AZ Farmers Agent to any Body looking for any type of insurance SCAMMER AGENT.
dariusmv
Tucson,#2REBUTTAL Individual responds
Fri, July 28, 2017
Todd,
Are you finished? Well allow me to retort! The Prospect Insurance Network lead, which I have a copy of, shows to contact you at your phone # at 2:30pm on 09-14-16. I called that # at 2:34 pm that day. So sorry I was 4 minutes late. Calling the next morning would be called following up on what we spoke about on 09-14-16. You know, how you are insured with State Farm. Yes I do take notes and retain information, especially from a leads company that was the ultimate rip off company in my now 14 years of being an agent. But what i find more ironic, is that this phone call took place on 09-14-16, but then you filed this report against me on April 13th, 2017? Really?? For 7 months you sat and stewed over this to then write this report against my office for trying to give you a quote? I was simply calling to give you a home quote that you requested. That's it. Nothing else took place. There was no discrimination. No altercation. No "Scamming" going on. Simply a phone call on the day you requested, and oh yes at the time you requested, to give you a home insurance quote. Remember, YOU requested this, and I responded on time and on the day you wanted. I don't hold any grudges against not writing your home business, my grudge is against Prospect Insurance Network for being a complete scam of a company. You call me a scammer agent? I don't do business with delusional liars. Now go check your facts. I've got mine all in hand, and yes I do have the ORIGINAL copy of the quote request showing the time and day I was scheduled to call and the time and day I did call.