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  • Report:  #97761

Complaint Review: DAVID WALLACE - GREAT SOUTHERN HOMES - Clermont Florida

Reported By:
- Clermont, Florida,
Submitted:
Updated:

DAVID WALLACE - GREAT SOUTHERN HOMES
Paradise Bay Court Clermont, 34711 Florida, U.S.A.
Phone:
352-394-4421
Web:
N/A
Tell us has your experience with this business or person been good? What's this?
Beware of builder David Wallace who owns Great Southern Homes in Florida! If you are looking for a quality home in central Florida, avoid purchasing a home from him! Many of his home owners have complaints about him lying and doing poor work.

Our house is just over a year old and our septic is backing up into our house because it was installed improperly. He called a company out to inspect it and they found that the drain bed is malfunctioning because of improper installation. Mr. Wallace was willing to help take care of the problem, until he found out how much it would cost to correct it and left us with the septic backing up into our house!

We also have evidence that he has allowed other septic systems to be installed improperly as well. We retrieved copies of our permit and it shows that there was a drainage violation, but suspiciously, there is additional information that is to be attached to the permit that is missing.

We also have information that Mr. Wallace is changing the name of his company, so be very careful if you are purchasing a home in the Orlando/Clermont area. DO NOT PURCHASE A HOME FROM DAVID WALLACE OR GREAT SOUTHERN HOMES!!

Michael

Clermont, Florida
U.S.A.


1 Updates & Rebuttals

Lisa

Melbourne,
Florida,
The facts

#2UPDATE EX-employee responds

Fri, January 09, 2015

Upon inspection of the property and the septic system, a crushed pipe that fed the septic system, next to the home was located.  It appeared that this may have happened when a palm was installed by the homeowner some time after taking occupancy, but could not be confirmed.  The pipe was dug up and repaired at no cost to the homeowner.  It was also noted that the homeowner was using excessive water as was noted by Lake Utilities record of fact over the last year and in comparison to other homes in the subdivison; Lake Utilities did indeed state that the water useage was excessive for a family of three.  The homeowner admitted to washing several loads of clothes a day, running the dishwasher at least twice a day and watering the lawn daily even though Lake County was already under water restrictions of irrigation to two days per week at the time.   The homeowner also admitted to not knowing the nuances of a septic system and had placed food items in the garbage disposal that were not recommended for homes on septic systems.  Documents on the care and maintenance of a septic system were again furnished to the homeowner for their edification.  Further inspection did indicate that the drainfield was saturated and was not perculating due to the saturation.   The builder, at his expense, had the drainfield excavated, rock placed in the drainfield, fill dirt replaced, sod laid and the plants returned to the beds around the house.  The second complaint in the subdivision came from another homeowner that was flushing condoms down the toilet.  When that tank was inspected, the top of the tank was floating with condoms and the condoms had the filter clogged.  Needless to say that homeowner, by his own admission, was quite embarrassed.  He was instructed that he might find a better way of dispensing with his used condoms to prevent this from happening in the future.  Further inspection on the drainfield also indicated improper perculation and again, the builder paid for the excavation and repair of the drainfield.  The perc tests that were conducted by the Florida Department of Health prior to installing the septic systems were adequate and passed the state requirements.  Otherwise, the builder would not have been able to pass the perc test nor the final grade test of the septic system installation and the job would have been shut down.  The area of this subdivision is heavy with clay sand and may have compacted with repeated irrigation and water useage as well as final grading on the land.  There is no way of determining this when you are building a home.  A builder can only go on the State of Florida's testing and reporting and the Lake County building codes in effect at the time.  This same builder has gone back into homes that had been completed for years and made repairs to try to appease homeowners.  One of the homes had the carpet re-stretched two years after closing on the home, at the builder's expense.  

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