- Report: #489401
Complaint Review: Dazzle Smile Pro - Internet
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Author Confirmed
Why?
Dazzle Smile Pro
www.dazzlesmilepro.com Internet, United States of America
Phone:
888-227-29
Web:
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Dazzle Smile - Pro Dazzle White Con game. Ordered a 14-day trial for $4.95 S&H and next thing I know I am billed $58.09 and today I'm charged a different amount under Ulti Fresh Well @ 866-948-5508 according to my bank Internet
Farend Services Limited
3 Athinodorou Street, 2025 Dasoupoli,
Strovolos, Nicoasia, Cyprus
Based on the above information on the Dazzle Smile Pro website one would not expect to be ripped off so blatantly.
When the product could not be located at any retail store I should have known something was up.
I spoke with a very obnoxious person named Joe who was insistent that it is in the website that if you order and pay for the sample you are committing your self to an unending money stream (for them) unless you return the product. Where do I return it too?
I did not use the sample and haven't even received additional product to get an address to send it back, why would I need to pay again (after the $4.95 S&H) to return something I never used in order to get these fraudulent charges removed.
Joe has definitely been trained well in how to be rude and refuse to listen. I do plan to contact the above advertisers on this website to inform them of the con game.
1 Updates & Rebuttals
Gemma R.
Las Vegas,Nevada,
USA
Hello
#2
Fri, September 04, 2009
Hello,
If there was some confusion about your subscription, we honestly didn't mean to inconvenience you in any way. Our goal is not to inconvenience our customers .The terms and conditions of our offer are very visible on the order page. Customer service is our number one priority and we do everything we can to be open with all of our customers. Of course, mistakes can be made; and if you were not aware of our terms and conditions in our site, we are happy to offer you a full refund if you return the unused product back to us. We have always honored our 60-day guarantee and will continue to do so.
You can talk to customer support seven days a week. Our U.S.-based help lines are also staffed each and every day of the week to respond to any questions you may have both before and after your order. Simply call us at 888-948-5508 or visit our 24/7 live help at http://www.dazzlesmilepro.com/contactus.php and we will be happy to walk you through the entire cancellation process.
Your satisfaction is our number one concern,
Thanks,
