- Report: #485694
Complaint Review: Dazzle Smile Pro - Internet Internet
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Dazzle Smile Pro
dazzlesmilepro.com Internet, Internet, United States of America
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Dazzle Smile Pro Dazzle White Suckered into Dazzle Smile Carlisle, Internet
Oh my God! How could I be so stupid!!!
I'd seen Dazzle Smile and Dazzle White (or whatever they're calling themselves!) on a few advertisments and thought 'NO WAY', but then I saw that it had been shown on the BBC and in The Guardian newspaper. Good, reputable companies. So I thought I'd give it a go.
To cut a long story short I've just cancelled my card and hope to God that's the end of it. I have cancelled with them aswell but whether or not that will stand is another thing. All this has happened literally in the last hour, I hope I've stopped it in time.
All I can say is, if you want to buy anything, anything at all, RESEARCH IT FIRST!
It doesn't take long, just a few minutes really, but it's worth it.
1 Updates & Rebuttals
Gemma R.
Las Vegas,Nevada,
USA
Hello
#2
Fri, September 04, 2009
Hello,
If there was some confusion about your subscription, we honestly didn't mean to inconvenience you in any way. Our goal is not to inconvenience our customers .The terms and conditions of our offer are very visible on the order page. Customer service is our number one priority and we do everything we can to be open with all of our customers. Of course, mistakes can be made; and if you were not aware of our terms and conditions in our site, we are happy to offer you a full refund if you return the unused product back to us. We have always honored our 60-day guarantee and will continue to do so.
You can talk to customer support seven days a week. Our U.S.-based help lines are also staffed each and every day of the week to respond to any questions you may have both before and after your order. Simply call us at 888-948-5508 or visit our 24/7 live help at http://www.dazzlesmilepro.com/contactus.php and we will be happy to walk you through the entire cancellation process.
Your satisfaction is our number one concern,
Thanks,
