- Report: #489950
Complaint Review: Dazzle Smile Pro - Internet
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Dazzle Smile Pro
www.dazzlesmilepro.com Internet, United States of America
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Dazzle Smile Pro - ultifreshwell - Berry Ultimate fresh Dazzle smile pro is a complete ripoff Internet
I ordered a "free-trial" product for teeth whitening. The product was okay but not my thing so I threw it away. Later I get a 59.00 Bill for the product and I say "okay well that's just fine, be that way" then after that, just today I find a bill for 59$ for something I know NOTHING about under the name "ultifreshwell" which I find out is actually a DIET PILL company.
Apparently the "free-trial" was not so free. Confused, I contacted my bank and told them to dispute the charges. This was on my debit card so it's a bit harder than a credit card. I look up the website on the internet and get these ripoffreort.com reports about the same thing happening to them.
The teeth whitener? turns out to be a scam for DIET PILLS made with Acaii berries. The kicker? even if they HAD sent me these diet pills, I'm allergic to Acaii.
1 Updates & Rebuttals
Gemma R.
Las Vegas,Nevada,
USA
Hello
#2
Fri, September 04, 2009
Hello,
If there was some confusion about your subscription, we honestly didn't mean to inconvenience you in any way. Our goal is not to inconvenience our customers .The terms and conditions of our offer are very visible on the order page. Customer service is our number one priority and we do everything we can to be open with all of our customers. Of course, mistakes can be made; and if you were not aware of our terms and conditions in our site, we are happy to offer you a full refund if you return the unused product back to us. We have always honored our 60-day guarantee and will continue to do so.
You can talk to customer support seven days a week. Our U.S.-based help lines are also staffed each and every day of the week to respond to any questions you may have both before and after your order. Simply call us at 888-948-5508 or visit our 24/7 live help at http://www.dazzlesmilepro.com/contactus.php and we will be happy to walk you through the entire cancellation process.
Your satisfaction is our number one concern,
Thanks,
