- Report: #533352
Complaint Review: Dazzle Smile - Internet
Reported By:
Ms. Upset -
columbus, Ohio, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
Dazzle Smile
Internet, United States of America
Phone:
18668477659
Web:
www.dazzlesmilepro.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Dazzle Smile Dazzle Smile pro, beauty club I too have been scammed. Internet
I ordered the 14 day trial dazzle smile pro...didn't like it. I called and cancelled well within my 14 days. I received a cancellation notice via email. I received my credit card bill today and a charge of $2.95 was for the trial period....then there were 2 international service fees then there was an Ultifreshwell charge of $87.62. I reported this company as a fraud on my credit card. If you're thinking of ordering this item.........DON'T. Save your money and go to a reputable dental office.
1 Updates & Rebuttals
Leonardo Smith
SMITHTON,Illinois,
United States of America
Dazzle Smile
#2UPDATE Employee
Wed, January 13, 2010
Hello,
If there was some confusion about your subscription, we honestly didn't mean to inconvenience you in any way. Our goal is not to inconvenience our customers .The terms and conditions of our offer are very visible on the order page, they are stated on the order page where you confirm your order, located directly to the top of where your credit card information was entered. There is also a link at the top of the home page that opens up the terms and conditions in a separate window. Customer service is our number one priority and we do everything we can to be open with all of our customers. Of course, mistakes can be made; and if you were not aware of our terms and conditions in our site, we are happy to offer you a full refund if you return the unused product back to us. We have always honored our 30-day guarantee and will continue to do so.
You can talk to customer support seven days a week. Our U.S.-based help lines are also staffed each and every day of the week to respond to any questions you may have both before and after your order. Simply call us at 888-948-5508 or visit our 24/7 live help at http://www.dazzlesmilepro.com/contactus.php and we will be happy to walk you through the entire cancellation process.
Your satisfaction is our number one concern,
Thanks,
