- Report: #502253
Complaint Review: DazzleWhite - Internet Internet
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DazzleWhite
https://www.dazzlesmilepro.com/confirmOrder2809B.php?sess=55eh4rt9j71a4upgl3sf8v9l96 Internet, Internet, United States of America
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DazzleWhite Dazzlewhite is nothing but a scam! They are trying to get money by not being honest with their terms or conditions! Internet
I recently came across this article on yahoo about Dazzlewhite. The lady in the article used Dazzlewhite whitening system to improve the clarity of her teeth. So, I decide to order the Dazzlewhite system, it was free and the shipping was like 2.95. It was only a 14 days supply. I decide the next day that I no longer wanted the product. So, I called the customer service line to cancel the whole transaction. For whatever reason, they were unable to cancel the transaction she said I would be responsible for 87.00! What!!!! Im not paying 87.00 for something that was supposed to be FREE (not including shipping). So, I had to cancel my debt card. They arent getting any more money from me that for sure!!! Dazzlewhite is nothing but a SCAM!!! Beware of this company.
1 Updates & Rebuttals
Gemma R.
Las Vegas,Nevada,
USA
Hello,
#2UPDATE Employee
Tue, October 06, 2009
Hello,
If there was some confusion about your subscription, we honestly didn't mean to inconvenience you in any way. Our goal is not to inconvenience our customers .The terms and conditions of our offer are very visible on the order page. Customer service is our number one priority and we do everything we can to be open with all of our customers. Of course, mistakes can be made; and if you were not aware of our terms and conditions in our site, we are happy to offer you a full refund if you return the unused product back to us. We have always honored our 60-day guarantee and will continue to do so.
You can talk to customer support seven days a week. Our U.S.-based help lines are also staffed each and every day of the week to respond to any questions you may have both before and after your order. Simply call us at 888-948-5508 or visit our 24/7 live help at http://www.dazzlesmilepro.com/contactus.php and we will be happy to walk you through the entire cancellation process.
Your satisfaction is our number one concern,
Thanks,
