Complaint Review: DealDash Inc. - Internet

I agree, and I do not recommend DealDash either.

Dealdash.com has terrible Customer support protocols, doesnt have in stock a lot of the items it is selling, over inflates item value and then tries to negotiate worse deals when said item is out of stock (Bait and Switch). Also everything that was out of stock DD continued to auction the very same item over and over even after I was notified that it was out of stock. The Better
Business Bureau has on file for all to see, that DD has resolved over 120 complaints in just the month of December 2012, (these are resolved complaints, can you imagine how many were filed, and not resolved yet?) Why so many complaints? The following DD practices, lack of honesty and integrity is what led to all the complaints (this is why I and SO many others have complained):

Because DD takes your money, and does not ship all the products it sold you, and/or double bills your PP account, and/or ships a damaged/non-working product, and/or sends you a 50 dollar gift card when you win/purchase a $250.00
one, the list goes on and on. These are all just examples of their bad faith practices and complete lack of customer support is appalling. STEER CLEAR OF DealDash! And if you're already invested and feel duped by them there are helpful sites to try to get your items and try to get some resolve such as BBB, Paypal, Internet Crime Complaint Center and numerous facebook pages for people that feel they need help such as dealdashripoff among others. Good Luck to those in my shoes and 'congratulations' to those that never visited DealDash.

I'm sorry to hear that you're displeased with your experience on our site. DealDash currently provides service to over 1.5 million customers, and is currently the longest running auction site of its kind in the US. We have many longtime customers who rave about the great bargains they get in our auctions!

All items shipped by DealDash are guaranteed to arrive brand new, in the original packaging, and covered by the original warranty. Any item that doesn't meet this criteria or isn't what you paid for is eligible for an exchange or a refund. If you received something different than what you ordered, our customer support staff is available to provide around the clock assistance to make sure this gets taken care of quickly and efficiently!

Did you attempt to e-mail our customer support staff on your own? I know you said you contacted the supplier, but typically it is better to get in touch with us directly, as this allows us to monitor any returns or exchanges initiated by our supplier. I don't know your account details so I can't check on exactly what happened, but if you haven't please send an e-mail to DealDash customer support. We are currently able to respond to customer queries within 48 hours, and are ready and willing to assist you in this matter and with all of the other issues you have mentioned here. I hope you get in touch with us soon so that we can take care of this for you and restore your confidence in our service!

If you're on Facebook, go to Dealdashripoff (put it in your search bar) and tell your story there.  There are people who are going through and have gone through the same thing you're experiencing and may be able to give you guidance.   You are not alone.

 (The group on Facebook is not affiliated with Deal Dash.  We're just a group of people who also felt wronged by them and have joined together to get our voices heard.  We believe they hear us now)