DealDash_Adam
United States of America#2UPDATE Employee
Thu, January 03, 2013
I'm sorry to hear that you're unhappy with your experience on our site. We take pride in the fact that DealDash is a fair & honest auction site. We strive to provide a fair & honest, risk-free experience and that is exactly what has made us the longest running, most trusted penny auction company in the United States.
We do not allow bots or have users participate on the site on our behalf. All bids placed in our auctions are done so with the expressed authorization of the account holders, and many of them win great bargains in our auctions! According to your account information you have won 30 of our auctions, and received many great items from us. However, as auctions are by nature competitive, nobody wins all of the time. We do our best to reward bidders with other benefits such as multiple bidding reward programs, the Buy it now option, great promotions, and of course our 100% satisfaction guarantee on initial bid pack purchases. I checked your account and you have already received this refund, but unfortunately, you are not eligible to receive refunds on the subsequent bids you used to participate in the auctions and win your items.
And of course you are able to return items that you are dissatisfied with, and you were contacted just recently with information on how you can return unopened/unused products that you no longer want. I suggest you stay in touch with the customer support specialist assigned to your case and allow him to continue helping you, as he is able to assist you and ensure that you receive a refund for these purchases.
learnthehardway
Woodbridge,#3Consumer Comment
Thu, January 03, 2013
Please know you are not alone, there are many, many unhappy DealDash customers. If you are on facebook, lookup dealdashripoff on facebook, Its a community of others just like you, where you will find a wealth of information. You can also go to dealdashripoff.com for help and suggestions. I hope you get some resolution to your issues...good luck!
TWSM
Southold,#4General Comment
Wed, January 02, 2013
Ever go to a Casino and complain you lost at Roulette? That the game was fixed because the paid out 36-1 or less on a wheel with 37 or 38 spaces? You lost when you started playing.