- Report: #940943
Complaint Review: Deer Valley Fleet And Auto Sales - Phoenix Arizona
Reported By:
DylanS -
Phoenix, Arizona, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
Deer Valley Fleet And Auto Sales
2126 W Deer Valley Rd Phoenix, 85027 Arizona, United States of America
Phone:
(623) 780-0754
Web:
http://www.deervalleyautos.com/
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Deer Valley Fleet And Auto Sales Jason Brownlee DISHONEST SALES TACTICS. DISHONEST SALESMEN. UNFAIR PRICES. Phoenix, Arizona
I bought a vehicle from this dealer, Kelly Blue Book
rated it at $6,000. After they attempted to sell it to me for $10,000,
only to be shot down miserably based on the KBB value, they said they would sell it to me for 6. When I accepted this deal, during the finance process, we were discussing the down payment of $2,000, which I was totally willing to do. What they failed to tell me was that the down payment did not go towards the financing of the vehicle, and was actually direct profit to the dealer itself. So, after I signed the paperwork and made my down payment, I realized that none of it went
towards the balance of the car itself, but straight into their pockets. Not only that, they refused to give me a straight answer about my interest rate on the car, continuously telling me that they have to wait for the finance company. They use very intelligent tactics to misdirect your attention from their dirty dealings.
All of that aside, two weeks after I bought the car, the power window broke. I brought it back, and they fixed it free of charge. The window then broke again the following week. A week after the window incident, the alternator went out, the tires
shot, the alignment became unbearably off, and the engine mounts broke. I brought it back to the dealer only to have them fix the mounts for free, and the rest I had to pay out of pocket for because of ignorant reasons they used to claim it was my fault it broke. Again, this is all in the first month of owning the vehicle.
On top of all the repairs, the brake rotors were horribly bent, and made a very loud crunch when you would press the brake. I continually brought the car back for this reason from day one, and they kept telling me there was nothing wrong with the brakes. I had to take it to a local repair shop to have that repair completed.
Please do not go to this dealer, no matter how desperate you are. I was an 18 year old kid, without credit, without a car, and only 2k to spend, and I still regret going her more than anything. I will reiterate to make this very clear.
only to be shot down miserably based on the KBB value, they said they would sell it to me for 6. When I accepted this deal, during the finance process, we were discussing the down payment of $2,000, which I was totally willing to do. What they failed to tell me was that the down payment did not go towards the financing of the vehicle, and was actually direct profit to the dealer itself. So, after I signed the paperwork and made my down payment, I realized that none of it went
towards the balance of the car itself, but straight into their pockets. Not only that, they refused to give me a straight answer about my interest rate on the car, continuously telling me that they have to wait for the finance company. They use very intelligent tactics to misdirect your attention from their dirty dealings.
All of that aside, two weeks after I bought the car, the power window broke. I brought it back, and they fixed it free of charge. The window then broke again the following week. A week after the window incident, the alternator went out, the tires
shot, the alignment became unbearably off, and the engine mounts broke. I brought it back to the dealer only to have them fix the mounts for free, and the rest I had to pay out of pocket for because of ignorant reasons they used to claim it was my fault it broke. Again, this is all in the first month of owning the vehicle.
On top of all the repairs, the brake rotors were horribly bent, and made a very loud crunch when you would press the brake. I continually brought the car back for this reason from day one, and they kept telling me there was nothing wrong with the brakes. I had to take it to a local repair shop to have that repair completed.
Please do not go to this dealer, no matter how desperate you are. I was an 18 year old kid, without credit, without a car, and only 2k to spend, and I still regret going her more than anything. I will reiterate to make this very clear.
