Lucky
Nashville,#2UPDATE EX-employee responds
Fri, September 03, 2004
I never stated that you don't get the computer features itemized. On specials you wont get the cost of each item on the invoice because specials are a part of the complete package.
C. C.
Memphis,#3Consumer Suggestion
Thu, September 02, 2004
I purchased a package deal about a year ago and unless they've changed things since then I was able to get a breakdown of my products. You maybe able to access it online by going to www.dell4me.com and clicking on the my account link. You will need your customer number and order numbr to view your invoice.
Kenneth
White Lake,#4Author of original report
Tue, August 31, 2004
My problem is small compared to a number of people woes. I thought because I did not order a package system I would get a item by item breakdown. I did not want anyone to think Dell gave me a bad computer or ripped me off on rebates. My life will not change if DELL gives that information or not, I just like things in black and white. Call me old fashioned but when someone quotes me company policy and it is not logical to me, or someone tells me someone will call me back and does not I question it. Life is good!! Thanks for your imput.
Lucky
Nashville,#5UPDATE EX-employee responds
Sat, August 28, 2004
I used to work at Dell and your computer for 800.00 was a good buy. As for the break down..there is no break down, you got a package deal. It is a special that you got and a very good one. There is no item breakdown by cost on specials, you get the package at a great cost. If you are satisfied with the system and everything works good....what is the problem? You received the computer features on the invoice with your system when it arrived. You didn't get cheated and for 800.00 why are you complaining? Keep in mind that a base system for 399.00 is just that a base system. You have to build on that to get the system that you want and one that will enable you to do what you want it to do. You are not going to get all the bells and whistles for 399.00. Just enjoy your computer! You got a great deal.