- Report: #513161
Complaint Review: Dell - Carol Stream Illinois
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Author Not Confirmed
Why?
Dell
P.O. Box 6403 Carol Stream, 60197-6403 Illinois, United States of America
Phone:
800-283-22
Web:
www.dell.com/dfs
Categories:
Business Rating:
(0)
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Dell - Dell Financial Services Called for payoff, paid full balance, still being charged late fees Carol Stream, Illinois
Our kid wanted to get a Dell computer. He was going to pay the payments. We put it on Dell Credit. He didn't pay on time. Late charges were extreme. We called in for a payoff. Paid the amount we were told was the payoff. We are still getting statements with a late charge and interest.
We have tried calling the support number - were disconnected twice. Finally talked to a person (overseas) and thay said it would be taken care of. We don't believe them.
Don't buy using Dell Financial Services. They make more money off the financing than from the computer.
StanCo
