Ronny
Austin,#2Consumer Suggestion
Tue, January 25, 2005
Judging from your comments it sounds like your processor is bad but your hard drive isn't. Since Dell is being such a pain I wouldn't trust them to touch your PC. What I would suggest is to install your old hard drive into one of the empty hard drive slots in the new tower. This will give you access to your proprietary property (which is understandably worth more to you than the PC is). You can then copy it to your C drive or leave it where it is (ex: on drive D) and access it there. This is a very simple procedure and any competent PC repair person can do it for a very reasonable price at your home or office. Granted, what you have on your D drive you may want to move to your C drive, but the PC repair person can help with that also (ex: like copy your My Documents data from D to C or reinstall the applications). Finally, make a copy of the PC repair bill and send it to Dell.