- Report: #1339078
Complaint Review: DermaFi - Internet
Reported By:
Anonymous -
Beaver Falls, Pennsylvania, USA
Submitted:
Updated:
-
Author Confirmed
Why?
DermaFi
Internet, USA
Web:
N/A
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Business Rating:
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DermaFi` I sent for "FREE so called trial" Checked the box for it and was sent eye & face cream, was charged $5.00 for each jar. They then billed me for $87. for each "FREE" product!! I called them. They will NOT issue refund!! Internet
I sent for a "FREE TRIAL" offer of DermaFi eye cream and DermaFi face cream. It states a charge of $5.00 for each "FREE" trial. I received the two jars in the mail then when I got my bank statement it showed the company had charged me $87.00 for each product! I called the company and they said since I "signed up" for the FREE offer I would be charged for each jar and sent another shipment every month. I told them to cancel, I only wanted a FREE bottle for which I was charged $5.00 for each jar. They said you have to cancel your "FREE" offer within 14 days so you won't be sent other jars the following month and they could NOT refund the first two bottles they charged me for since I checked the I ACCEPT FREE TRIAL OFFER. They send you the so called free product then they charge you $87.00 for each jar you ordered!
1 Updates & Rebuttals
Striderq
Columbia,South Carolina,
USA
Suggestion for you...
#2General Comment
Sun, November 20, 2016
Unfortunately, what they told you is true. All "free trails" are set up that if you do not cancel (usually within 14 days of ORDER) then you are enrolled in their monthly subscription. Meaning, if you haven't already cancel and make sure they give you a confirmation number that you keep. Otherwise they will continue to send and charge every month.
