- Report: #573201
Complaint Review: Dermitage Advanced Skin Renewal - Ontario California
Reported By:
Anonymous -
, Maryland, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
Dermitage Advanced Skin Renewal
5300 Ontario Mills Pkwy. Ontario, 91764 California, United States of America
Phone:
1-800-886-8805
Web:
www.dermitage.com
Categories:
Business Rating:
(0)
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Dermitage Advanced Skin Renewal So-called "free trial" isn't - actual cost close to $100 Ontario, California
On 1/29/10 I ordered a "free trial" anti-aging system from Dermitage and another from Kumaara. Due to snow, I only received the Dermitage on 2/20/10 - beyond the 14-day trial period. Unfortunately, this "trial period" is in small print under "Terms & Conditions" and the buyer is NOT required to sign to agree to them. I learned on Friday they were going to charge my account for $99.95 and called about it. Because I pushed and mentioned the snow, they agreed to a partial refund of $49.98 (which should hit within 14 days). I immediately called Kumaara, received an RMA# to return the merchandise to avoid further charges.
I have never heard of a company that would not accept a return when the merchandise had not been opened. And I find it curious that Kumaara has EXACTLY the same address as Dermitage.
Don't fall for this "free trial" - and watch out for others with this address.
I have never heard of a company that would not accept a return when the merchandise had not been opened. And I find it curious that Kumaara has EXACTLY the same address as Dermitage.
Don't fall for this "free trial" - and watch out for others with this address.
