- Report: #1140607
Complaint Review: DHgate - Internet
Reported By:
Allergic to Scams -
Baton Rouge, Louisiana,
Submitted:
Updated:
-
Author Not Confirmed
Why?
DHgate
Internet, USA
Web:
N/A
Categories:
Business Rating:
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DHgate neverbegin Delays, delays, this makes me VERY angry IV China Internet
Here we go!
DHgate policy calls for sellers to pay return freight for items they sell. neverbegin obviously does not believe in this policy.
First, neverbegin argued that the guitar worked fine when it was tested. Maybe, maybe not. All I know is that it didn't work properly when it arrived. neverbegin did not explain what kind of testing was conducted.
I demanded a full refund. $360. neverbegin offered a refund of $80. Are you kidding? You charge me $360 for an electric guitar that doesn't work and can't be played even if the electronics worked and offer a refund of $80? No way! GIVE ME MY MONEY BACK! I had to decline the $80 refund THREE times before this crook finally agreed to a full refund, IF I would pay the shipping charges to get this piece of s**t back to China! BTW, it costs more than a the value non-working guitar to ship it back.
Folks, an electric guitar that isn't wired properly or has non-functioning electronics is a block of wood! They want a couple hundred bucks to ship a block of wood back to a liar. No way!
So, I chatted with DHgate. My message is simple: please contact neverbegin and explain that dissatisfied buyers are entitled to a full refund and sellers have to pay the return freight IF they want their unsatisfactory merchandise back. If they don't want to pay to ship the item back, buyers can either keep or dispose of them. I'll be glad to chunk this piece of s**t in a dumpster if neverbegin doesn't want to pay to ship it back!
So, I'm stuck in DHgate pergatory, waiting for enough time to pass for me to argue with a mediator, who doesn't understand my questions or simple directions--contact the seller and remind them of your policy! If you don't speak fluent Chinese, DHgate is the most miserable place this side of hell!
Coming up next ... Round 2 of DHgate mediation, a.k.a. Effort in Futility Redux.
God, I hate DHgate!
