- Report: #1215321
Complaint Review: DHgate - Internet
-
Author Confirmed
Why?
DHgate
Internet, USA
Phone:
861082257676
Web:
http://www.dhgate.com/
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
DHgate Sell Motor Cycle Fairings at market value, NOT a value when product misrepresented Beijing China
Report Attachments
DHgate represents manufacturers in China. Represents the products with guarantee of product and with a refund policy with full shipping refund. What they do not do is make it easy. They have long dispute times, months, and you must always respond in days. They put you in direct contact with the seller, whom speaks virtually no english. Offering minimal discount hopeful you will go away. Then request you pay to ship the package back at your expense till they, get approval from the seller to reimburse you back. So be ready to get the double wammy if you try to save by ordering from this company.
So here is my story. Looking for a new fairing for a motorcycle, nice new paint job for the entire motorcycle, front, sides, back. Well $400.00 later I got it in a box. Beautiful it was till I started putting all the pieces on the bike. Nothing Fit ! I took pictures of old and new in comparison, submitted a dispute and started down a long nightmare with DHgate. Sure I proved there is a problem, I did as they said. Told to package it back up and ship it back to China. Just try to guess how much? And I am not guarenteed to be repaid, haven't yet. Out my money twice.
So if you are going to buy from Mainland China, get it at Walmart or else plan on getting bent over! Oh the bike, well I am taking the old fairing and repainting it. Ill order decals and it will look as good as the Chinese knockoff for the same price.
Last, don't expect your credit card company to protect you from these middlemen. DHgate knows you cannot touch them with a 10 foot pole, even if you can see them from your front porch.
