- Report: #1245363
Complaint Review: DHGate.com - Internet
Reported By:
EnoughIsEnough -
Countryside, Ontario, Canada
Submitted:
Updated:
-
Author Not Confirmed
Why?
DHGate.com
Internet, USA
Web:
www.dhgate.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
DHGate.com After dhgate sent me a promotional email today, I felt compelled to expose them for aiding a seller in a fraud. TheLargeCityofCHINA Internet
Shall we begin? Dhgate turned a just less than $90 dollar purchase into a longwinded insulting circus act. Months of time wasted too. The Seller shipped me 4 very tiny ic boards that had a usb jack on them, some of the jacks were badly bent from being expected to make it overseas in a standard letter size envelope lined with bubblewrap. What I hoped they were really going to ship me was what i paid for instead, that being 4 CNC controller cards and the proper cabling that was written in the sellers ad. Anyhow, they felt like promoting themselves today as suggested the email that arrived in my inbox, so I felt compelled to reply back to that sent email with this: It is somewhat insulting for you to send me this email. Especially because your resolution dept completely blew me off about getting a refund processed. Alot of back and forth wastes of time with maybe 15 different resolution dept workers over months and months, all over a 90 dollar purchase for 4 cnc controller cards that never got delivered. I got robbed! You, helped the seller rob me! Thats awesome.. And you never ever looked at the picture I sent to you even once of the wrong much smaller items that did arrive in the mail. I heard on the news today that China is starting to really crack down on crime and fraud there. Well look at me, a friggin day late and dollar short when it comes to them cracking down on your dishonest business!
P.S. the resolution dept 'supervisor'/manager is just as corrupted as the seller on your service for refusing to follow through..always only first names, never any last names, and never any way to expect to only be catered to by ONLY ONE resolution dept worker, rather than spread the claimed case so thinly amongst 15 other employees, as to never create a proper understanding of what is going on. Instead, I had 15 different dhgate resolution workers, repeating the same questions they asked me each and every time a new worker seemed to pick up where the last one left off! Should I write something about this in a bunch of online review websites? hmm... I wonder if you will respond back to prevent that from ever happening. You're scam supporting thieves until proven otherwise, its no wonder you do not have a world wide 1-800 phone number for concerned customers to reach you at, I mean if i was a scammer running a profitable website, I might not ever pay for a 1-800 number to be attached to my company, besides, if customers were able to actually contact you, well then that would mean you would have to step up your game when it comes to being honest. In a effort to save honest people any financial hardships plus insults to injury, anyone reading this should avoid dhgate.com until further notice.
