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  • Report:  #612427

Complaint Review: Diamond Nexus Labs - Internet

Reported By:
DNL Exposed - San Francisco, California, United States of America
Submitted:
Updated:

Diamond Nexus Labs
Internet, United States of America
Phone:
Web:
http://www.diamondnexuslabs.com
Categories:
Tell us has your experience with this business or person been good? What's this?

Diamond Nexus has made its way into the jewelry world by the tried and true advertising scam of 'bait and switch'. While they advertised for years that they were selling 'man-made diamonds' for $150/ct, and at the same time denigrating other simulant sellers as only offering 'plain CZ' that was only suitable for 'cheap bling', the facts are that DNL has sold nothing more than plain CZ themselves. Nothing new and not the 'lab grown diamonds' with the 'same physical and optical properties' that they advertised, and that innumerable consumers believed they were buying when they purchased.



By pretending to offer something that consumers want (real, colorless lab grown diamonds) at prices that will never be available ($150/ct is typical cost of cutting for real diamonds, thus, lab grown diamonds could not be sold at $150/ct as it would barely cover cutting cost, much less the cost of growing the diamond), they have parlayed their way into the pantheon of well known bait and switch scam artists.



While many reputable jewelers have been shocked at DNL's continuing ethical lapses and even bullying lawsuits meant to derail a gem lab interested in publishing the truth about their product (its plain CZ), a detailed investigation into who are the two masterminds behind this consumer scam reveals the truth behind the founders of DNL. After reading, you'll understand why such outrageous business practices such as publishing 'independent' reviews that recommend their own company as the best choice for 'synthetic diamonds' are nothing but a continuing lifestyle, from two former convicts with no concern beyond keeping the money flowing in and any legal enforcement at bay.



Since its inception Diamond Nexus Labs has strived to conceal the names and identities of its owners and founders. However two names appear time and time again: "Gary LaCourt" and "Robert Joseph".



******************************************



WHO IS GARY LACOURT?



LaCourt first portrayed himself as an independent "expert in refractive dynamics and a technical consultant who has recently done independent research for a consortium of synthetic and a natural gemstone producers including Diamond Nexus Labs" in various marketing type articles concerning synthetic diamonds. All of LaCourt's articles concluded with the endorsement of his own company's CZ's, Diamond Nexus Labs, as the best value in synthetic / simulant diamonds (he often tried to blur the lines between the two). But since he was interviewed concerning the making of the Miss Universe crown, it is now public knowledge that LaCourt is the CEO. He now has a blog spot with his picture and a declaration of such (therefore it is no longer a secret): http://garylacourt.blogspot.com/



LACOURT GOES TO PRISON



What has already been pointed out on several websites is that Gary LaCourt is also a convicted fraudster. Back in the 90's LaCourt started a courier service called, Arrow Express, that eventually went bankrupt with debts in excess of $2 million. LaCourt devised a scheme to divert and launder more than $180,000 in payments through dummy corporations he created in an attempt to defraud the IRS and creditors. He was eventually convicted in December, 1998 of conspiracy to commit bankruptcy fraud and tax fraud. He was sentenced to 18 months in prison and 2 years probation. He served time in Duluth prison camp and was released in 3/2003.



You can read more about the indictment in the following Milwaukee Journal Sentinel article date 4/8/98: http://img191.imageshack.us/img191/1446/lacourtarticle1.gif



You can read more about LaCourt's conviction in the following Milwaukee Journal Sentinel article date 12/15/98: http://img571.imageshack.us/img571/2299/lacourtarticle2.gif



You can read more about LaCourt's conviction in the following Milwaukee Journal Sentinel article date 12/15/98: http://img571.imageshack.us/img571/2299/lacourtarticle2.gif



LaCourt's objectification of women is quite disturbing to say the least.



LaCourt's other venture prior to DNL was a supposed marketing firm named "Group Solaris"



http://web.archive.org/web/20040323215606/http://www.groupsolaris.com/



One will notice that both websites list the same telephone number: 1-800-645-4943



Both websites are also currently owned by Gary LaCourt



http://who.godaddy.com/WhoIs.aspx?domain=groupsolaris.com&prog_id=godaddy



http://who.godaddy.com/WhoIs.aspx?domain=rainingwomen.com&prog_id=godaddy



LaCourt also authored a number of supposed "scientific articles" about the Diamond Nexus CZ in which he included the following paragraph about the author:



Gary La Court is a legal consultant and frequent author. He can be reached at [email protected] http://www.groupsolaris.com



These articles effectively create the link between Diamond Nexus Labs, Group Solaris and the despicable RainingWomen.com. Although Diamond Nexus has removed this author information, there still are various websites that still publish the article with its original text. For example: http://www.cbn.co.za/knowledge/index.php?article_id=17119&page=article



So this is the background of Gary LaCourt: convicted felon and fraudster, failed business owner, and pathetic womanizer.



******************************************



WHO IS "ROBERT JOSEPH"?



Robert Joseph is the self-described "expert jeweler" co-founder of Diamond Nexus Labs as found in the following article: http://www.diamondjug.com/diamond-nexus-labs-fraud/



But who is he really?



According to registry info found on DomainTools.com, Diamond NexusLabs.com was first registered on Jan 6th, 2005 to the following individual:



Robert Joseph



1657 Shamrock Court Aurora, IL 60505 US Phone: 414-852-3737



Here is a link to the registry info: http://img109.imageshack.us/img109/4714/dnlregistrationinfo.gif



Using public records found through Intelius.com, a well known information commerce company, we find that this address is also the address or former address of: Robert Joseph FEBRE.



Here is a link to the report: http://img404.imageshack.us/img404/6247/febrebackgroundreport.gif



******************************************



WHO IS "ROBERT JOSEPH FEBRE"? 



It appears that Robert Joseph Febre, a serial con-artist and 3 time convicted felon, has now assumed the identity of "Robert Joseph" likely to conceal his very shady past and to hide his involvement in the current scam, Diamond Nexus Labs, from the US Government.



ROBERT JOSEPH FEBRE'S 1st CONVICTION



Here is a link to a newspaper article dated 4/12/1983 announcing Febre's indictment on 59 counts of mail fraud and income tax invasion. http://img241.imageshack.us/img241/7158/febre1stindictment.gif



Febre's schemes included schemes to defraud involving mail-order promotions including: "get-rich-quick plans, how to get an auto without cost, earn $20k a year on other people's money, or live in an expensive house without money, according to the indictment."



The 59 counts included 4 counts of tax fraud for fraudulently reporting no income, and the creation of a bogus church with himself named as the minister in order to take advantage of the tax-exempt status of religious institutions. Febre even signed his tax returns: "Rev. Robert Febre". And just like any con-artist, Febre worked under a number of aliases and false identities. The indictment included six counts of using a false name.



Here is a link to newspaper article concerning his conviction: http://img69.imageshack.us/img69/5436/febre1stconviction.gif



In November of 1983, Robert Joseph Febre plead guilty to mail fraud and tax evasion and was sentenced to 22 months in prison and fined $100k. (PROVIDE LINK TO ARTICLE)



Febre lived in the Toledo, Ohio area and ran the schemes under the name of several businesses including: Transworld Publishing Co, Codex Inc, Stone Publishing Co., and Meredith Media.



FTC vs. ROBERT JOSEPH FEBRE



Unfortunately serving nearly 2 years in jail was not enough to get Febre to mend his ways. Febre moved from Ohio to Illinois and refined his methods of scamming unsuspecting victims. Nevertheless, his scams eventually caught the attention of the US Government and the FTC. In October of 1996, a federal court ordered that Febre and his new company, Pace Publishing, to pay $16 million in restitution to 200,000 victims. The details can be read here on the Federal Trade Commission's website:



http://www.ftc.gov/opa/1996/10/pase.shtm



The scams included more work at home business opportunities and programs that purported to offer grants, loans and credit cards to consumers. According to a Chicago Sun-Times article (found here): "Among those fleeced in the scams were victims of the severe flooding in the Midwest in 1993, who sent Febre money believing they were paying application fees for loans. Instead, they were sent books telling them where to apply for loans."



Link to the Chicago Times article http://img39.imageshack.us/img39/6026/febre2ndconviction.gif



According to FTC lawyer, Tim Hughes, The scam operated undetected for many years because Febre refunded money to anyone who complained to police or consumer agencies.



It is not surprising that Diamond Nexus Labs has taken the same approach and is willing to given refunds to any customers who submit complaints to the BBB, whether they bought their item 3 months ago or 3 years ago. As long as the victims who realized they have been conned into purchasing an ordinary CZ are silenced, they can continue scamming the unsuspecting new customers.



ROBERT JOSEPH FEBRE GOES BACK TO PRISON



As part of the FTC ruling (found on ftc.gov at the link above) Febre was prohibited from "making material misrepresentations about any work opportunity program or opportunities to obtain grants, loans, credit cards or other products or services". "The order would also require disclosure of any facts material to consumers' decisions to participate in or purchase their publications, products or services."



However like all serial con-artists, Febre just couldn't stop, and in May 2002, the US District Court in Northern Illinois sentenced 14 months in prison for criminal contempt for violating the final order in the FTV vs Robert Febre case. According to the project Scofflaw report found on the FTC website (link below): "In violation of the final order, Febre operated a new credit identity credit repair scam and deceptively offered a business opportunity scam that claimed consumers could make money by soliciting credit card applications. In addition Febre sold ten classic cars, including a Delorean, that were subject to a preliminary injunction asset freeze."



http://www.ftc.gov/opa/2003/08/scofflawreport.pdf



******************************************



GARY MEETS JOSEPH - DIAMONDNEXUSLABS.COM IS FOUNDED



Robert Joseph Febre was sentenced to 14 months in prison and was sent to Duluth prison camp. He was released in August 2003, just four months after Gary LaCourt finished his 18 month sentence, also at Duluth.



Here is a link to Federal Bureau of Prisons website where you can search for Febre and LaCourt http://www.bop.gov/iloc2/LocateInmate.jsp



Using the inmate locator number found via the link above, Duluth Penitentiary was contacted and confirmed that both inmates served time there.



This is most likely where Robert Joseph Febre met Gary LaCourt. Whether they cooked up the Diamond Nexus Labs scam here or after their release only they will know for sure. We can only speculate. But we do know that Robert Febre first registered DiamondNexusLabs.com in Jan 2005, just 2 months shy of LaCourt completing his two years of probation.



You may ask why would Robert Febre, the master con-man, would team up with Gary LaCourt, a failed businessman? Most likely because he needs a front man for his latest scheme: DiamondNexusLabs.com.



It comes as no surprise that Lautrec Corporation (the official name of Diamond Nexus Labs) is a corporation founded in Nevada despite no ties whatsoever with that state.



Why did they incorporate in Nevada? Because unlike other states, shareholders are not a matter of public record, and with the exception of an appointed Director (in this case, the front man, Gary LaCourt), the names of other officers in Nevada corp are protected and private. Nevada Corporate law also allows for "nominee" Director that stands in place of the "true" owner or controlling entity of the corporation (i.e. the true mastermind behind the DNL scam, Robert Joseph Febre).



Last but not least, unlike most other states, Nevada has no information sharing agreement with the IRS and does not provide personal or corporate financial records to the IRS. Given that both LaCourt and Febre are both convicted tax evaders, this would be very attractive to them. Not to mention that Febre still has unsatisfied judgments against him.



Below is the summary of a court judgment in the case of the State of Wisconsin vs. Ace Publishing. It appears that Febre still owes a $0.5 million to the people of Wisconsin.



http://img404.imageshack.us/img404/8281/febrewisconsinciviljudg.gif



And it is also worth mentioning that as of May 2007, Robert J Febre also has a $1.2 million dollar tax lien against all property belonging to him. Below is a link to a copy of the IRS tax lien:



http://img156.imageshack.us/img156/4807/febretaxlien.gif



******************************************



DNL THREATENS LAWSUIT TO SILENCE CRITICS



DiamondNexusLabs.com is now using the threat of lawsuits to bully this very website, diamond.info, and outspoken DNL critics to try and suppress the truth. I am happy to see that Diamond.info has not caved to the pressure.



Here is a link to the lawsuits: http://www.diamondnexuslabs.com/legal



If you have a moment to peruse the supposed lawsuits, you will find that they read more like a DNL marketing brochure than a legal document. If one googles Diamond Nexus Labs reviews, they will find that DNL is literally marketing these lawsuits to potential customers searching for reviews of its products. It is just more deceitful trickery. It is an attempt to confuse and suppress the truth.



If one would like to know the true properties of the DNL gemstone and proof that it is just an every day, run of the mill CZ, you can follow the link below to the read detailed analysis performed by Anderson Materials Evaluation, Inc.



http://betterthandiamond.com/diamondnexuslabs/DiamondNexusLabsMaterial.pdf



A blogger discusses and exposes more of Diamond Nexus Labs' ever changing fraudulent claims here: http://www.diamond.info/forum/index.php?showtopic=5248



 



5 Updates & Rebuttals

Unhappy Girl

Farmville,
North Carolina,
Horrible Product, Horrible Service

#2Consumer Comment

Wed, September 25, 2013

I am sad to say that we were also scammed by Diamond Nexus Labs.  I wore my engagement ring less than two months and the strong, quality diamond they deceivingly sold us, BROKE. Not only did this happen, but it happend in front of friends who now all know that my ring was obviously a fake.  Not only was I humiliated , but I am now furious after SEVEN attempts by my fiance and myself, to receive any response from the "excellent customer service" at DNL, so the ring can be repaired.  If we were able to afford another ring at this time, we absolutely would, and not from these con artists.  I thought I had done my research, just wish I would have found this site.  If you're looking to spend $2000+ on a fake engagement ring, shop at DNL, otherwise, do not buy from this company!!


DNL Exposed

San Francisco,
California,
United States of America
Sorry, Kyle, but your rebuttal just isn't true

#3Author of original report

Fri, September 30, 2011

Kyle's rebuttal is nothing more than more spin.  He has been with the company only since Dec of this year and was hired as the "Social Media" director, or in other words, internet forum spam guy.

Cubic zirconia gemstones is NOT made of just two elements.  It is made of oxygen, zirconium and then some type of dopant such as hafnium.  The other elements Kyle claims that the stone has are simply not there.  Four, yes, four independent labs have analyzed the DNL CZ using various types of tests yet they all come back with the same response: nothing more than CZ.  Moreover if you know anything about chemistry and molecular bonding, it isn't possible for a gemstone to bond with 10 different elements, and if it did, the bonds would be incredible weak resulting in a very weak gemstone.  There is no logic to this claim except it works to fool ignorant people.

"The reason you cannot link to a lot of the pages you reference is because we have brought several lawsuits against other companies claiming that DNL gemstones were cubic zirconia. In all cases we have prevailed."

Another false statement by Kyle.  DNL has brought ZERO lawsuits against any other company.  These are phony lawsuits that read like media brochures.  Moreover it was brought against an internet discussion forum.  What about BetterThanDiamond?  or MoissaniteCo?  You know, the company that paid to have the stone analyzed by multiple labs and was found to be only a CZ.  What about the labs that performed the testing?  If it is false, why not sue them?  DNL threatened both BetterThanDiamond and MoissaniteCo with lawsuits years ago, and when both encouraged DNL to go forward, DNL backed down.  Why?  Because they CAN'T prevail in court.  They just use the threat of it to try and silence the critics.  These phony lawsuits exist only so they can give the facade that the lab tests, etc. are not true.  There are no real lawsuits because DNL would fail miserably.  If its claims can't stand up in a material analysis lab, they don't have a prayer in a court of law.

"The other person that you mention, Robert Febre, is not and has never been an owner of DNL, Lautrec Corporation, or HCAE Industries Ltd. This is simply a lie."

Wrong.  Robert Febre is the original owner of the domain Diamond Nexus Labs.com.  Now it is possible that Lautrec was established after Febre left the company, but he was one of the original owners and is one of the master minds of the DNL scam.  And Robert Febre is a three time convicted felon and conman.  Nice try, Kyle, but what you say is not true.  But it is nice to see that DNL does admit that he was or at least has worked with DNL.  Nice that you made that confirmation (whoops, I think you might have said too much ;)

"Our CEO, Mr. LaCourt did plead guilty to tax offenses, never fraud." 

Wrong again.  Reference the newspaper articles from the Milwaukee Journal Sentinel.  He was convicted of conspiracy to commit bankruptcy fraud and tax fraud.  He tried to hide and steal money from creditors when his company went under. 

Therefore, the facts stand.  DNL sells nothing more than a regular, ordinary, $0.99 CZ gemstone.  People like Kyle are either absolute fools or liars.  I am unsure given his short time at the company.  Four labs have all tested and concluded it is nothing more than an ordinary CZ.

DNL was founded by two ex-cons: Febre and LaCourt.  This is a fact.


Evosera

United States of America
Regarding "Incorrect Slander"

#4Consumer Comment

Tue, August 23, 2011

Kyle Blades,

I would like to believe that your company's ring is something other than CZ. I paid twice as much for your wedding band as I would have for a 14k CZ ring on the expectation that my ring would last a lifetime, and after 2 years it is already starting to show signs of cloudiness, despite my efforts to soak and scrub it in ammonia as your website prescribed. 

Your company is under a lot of fire. "Scam" appears after "Diamond Nexus" in Google search suggestions. I cannot help but wonder why you do not just silence the claims made against you with proof rather than lawsuits? For example:

1) Why do you not produce a clear, extensive lab report from a third party as your competitors have? On your site, I have only found a single one-page report from one company. The only thing it shows is that certain elements were found in your gem, and no one knows how those results were derived. What is a "destructive chemical component test"? I can find no such reference to such as a standardized test, and your analyst fails to outline the procedure. Your competitor reports are several pages long. They all outline exactly what tests were done, how they were conducted, what information was analyzed and what results were found. Those are proper, credible reports. Yours is not.

2) Why do you not use a credible source for your lab testing? I can't even find a website for an Auburn Analytical Labs in Auburn, MI. I found one for a lab by that name in Midland, but they do "Iron Ore Recovery From Open Hearth Slag." Your competitor reports come from EAG labs, Innovatech Labs, and Anderson Materials. All are large companies with websites which tell me everything about who they are and what they do.

3) If your gems really don't chip or discolor, and they cut glass, why not arrange a simple study or demonstration to prove it? When Billy Mays was around, he would prove a new product was durable by hitting it with a hammer. If you don't want to go the testing route, you could just as easily arrange a video demonstration or third-party study to prove your product is more durable and more resistant to clouding than CZ by comparing the two. 


Just doing one of those things will put people's minds to rest and spare you the costly legal battles. Scam artists avoid having to prove themselves. That's how you can spot them. And that is why so many people are accusing your company of running a scam. Your company avoids addressing the evidence against them like a politician just accused of having an affair. In the FAQs, DNL claims that people are just "confused" because your stones contain elements of CZ. Professional lab reports are stating your gems are primarily CZ with slight traces of other elements, it doesn't contain all the elements you claimed it had, it is porous like CZ, it absorbs oxygen like CZ, and therefore it is CZ. This isn't just some uninformed amateur on the internet who was just "confused."

Until your company is willing to provide proper proof that its gems are not common CZ, I will have to respectfully agree with your competition; it's all smoke and mirrors. 

 

Regards,
An ex-customer


thetruth

roseville,
California,
United States of America
Warning!

#5Consumer Comment

Thu, February 24, 2011

You've been warned; do not buy from Diamond Nexus Labs! I didn't do enough research before ordering. I blew it, so please let me spare you. At the time I thought to myself, how bad can it be? Let me tell how bad. We ordered an engagement ring from Diamond Nexus and what we received looked nothing like what's pictured and modeled on the Diamond Nexus website. What we received was a ring that had the craftsmanship quality you'd receive from a legally blind jeweler with 8 broken fingers. Poor craftsmanship aside, the fake diamond has the kind of fake look that you'd get out of the gumball machines at your local grocery store. The easy to spot kind of fake, like the girl with the 34F stripper size fake b***s look. You don’t want that kind fake look on your girl’s ring finger, do you? So please spare yourself the disappointment and embarrassment a Diamond Nexus product will bring you. You can do better than Diamond Nexus. Your girl deserves better. I should’ve known better.


Kyle Blades

USA
Incorrect slander

#6UPDATE Employee

Tue, February 01, 2011

Kyle Blades from Diamond Nexus labs here. I want to take this opportunity to respond to a few misconceptions here.

I want to make it clear that we do not sell CZ. Cubic zirconia is made up of only two elements: zirconium and oxygen. Our gemstones on the other hand are made up of the ten elements: carbon, sulfur, iron, calcium, cobalt, nickel, yttrium, zirconium, gadolinium and hafnium.

Although CZ can be very nice, our advanced chemical composition allows us to differentiate ourselves from CZ by weight, hardness and coating.

If you would like more information on our unique gemstones, I invite you to checkout: http://www.diamondnexuslabs.com/compare_to_cz.php

The reason you cannot link to a lot of the pages you reference is because we have brought several lawsuits against other companies claiming that DNL gemstones were cubic zirconia. In all cases we have prevailed. See here for details: http://www.diamondnexuslabs.com/legal.php

DNL is owned jointly by Lautrec Corporation, a Casper, Wyoming Corporation, and H.C.A.E. Industries LTD, a Hong Kong-based company.

The other person that you mention, Robert Febre, is not and has never been an owner of DNL, Lautrec Corporation, or HCAE Industries Ltd. This is simply a lie. We did hire a company that Mr. Febre worked for to do some development work on our first website back in 2004, and that is the extent of his involvement in DNL.

Our CEO, Mr. LaCourt did plead guilty to tax offenses, never fraud.

He has been up front about this and wanted to say this about it: "In 1995 I was personally charged by the IRS with a tax offense. My case was driven by the IRS and was about taxes, not our customers, lenders, employees etc. In any business I have ever been associated with, no one has ever questioned how we have sold to and treated our customers. In fact, my whole career has been based on taking good care of my customers." If you have any further questions about this, I invite you to check-out his personal blog, specifically this post: http://garylacourt.blogspot.com/p/coming-back-from-being-knocked-flat.html

Finally, I want to point out that DNL has an "A" ratting with the Better Business Bureau, we offer a 100% lifetime guarantee on all of our products and we have served over 200,000 satisfied customers. If you would like to see what those customers are saying about us, I invite you to check-out our Facebook fan page at: http://www.facebook.com/DiamondNexus

Please understand, I dont mean to be over defensive or argumentative. However, DNL simply will not tolerate false or misleading information posted about us online. DNL represents a revolution for the consumer, and is a great threat to the diamond industry, and we must constantly defend ourselves against spurious claims meant to undermine us.

I sincerely hope this information helps. If you have any further questions, please feel free to reach out to me personally.

Thank you,

Kyle Blades

[email protected]



(((Redacted)))

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