- Report: #960003
Complaint Review: Diamond Resorts International - Las Vegas Nevada
Reported By:
Goose -
St George, Utah, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
Diamond Resorts International
10600 W Charleston Blvd Las Vegas, 89135 Nevada, United States of America
Phone:
800-205-7555
Web:
Categories:
Business Rating:
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Diamond Resorts International "The Club" @ Diamond Resorts International The Sharks Vs The Guppy Las Vegas, Nevada
Attend a 90 Min. Resort Vacation presentation and receive a discounted boat ride on Lake Tahoe. Day 1. Presentation took 3.5 hours. We bought 2,500 points for $9,850. With Interest comes to $21,548 + $720 in fees to process monthly payments + 10 yrs of HOA Fees of $7,850 for a total of $30,118. For the first 10 years of 1 week use a year Lodging only, comes to $3,000.
On Friday (day 8) my accountant presented me final assessments of 2010-2011 Federal Returns, 2011 Utah & California Returns. These assessments totals comes to 18 months of my annual retirement income. Day 10 I sat down to read the almost 100 pages of documents, and 3 large Resort books. I was told in the presentation that my points were good in 250 Branded Resorts located all over the world. 2,500 points gets me into only 63 locations, and those during off season times, and of the 63 locations about 20 of the locations are in the Baltic regions or lessor locations in Europe. The transportation costs to these areas are huge!
The guppie (Me) E-Mailed a letter to the "Shark" Stephen J Cloobeck Chairman of Diamond Resorts International, even if I paid the costs expended by the company, it seems that letting me out of my little contract and destroying my Retirement will deny Mr Cloobeck a dinner or 2. Do not become "Bait" for the "Shark".
On Friday (day 8) my accountant presented me final assessments of 2010-2011 Federal Returns, 2011 Utah & California Returns. These assessments totals comes to 18 months of my annual retirement income. Day 10 I sat down to read the almost 100 pages of documents, and 3 large Resort books. I was told in the presentation that my points were good in 250 Branded Resorts located all over the world. 2,500 points gets me into only 63 locations, and those during off season times, and of the 63 locations about 20 of the locations are in the Baltic regions or lessor locations in Europe. The transportation costs to these areas are huge!
The guppie (Me) E-Mailed a letter to the "Shark" Stephen J Cloobeck Chairman of Diamond Resorts International, even if I paid the costs expended by the company, it seems that letting me out of my little contract and destroying my Retirement will deny Mr Cloobeck a dinner or 2. Do not become "Bait" for the "Shark".
1 Updates & Rebuttals
Customer Service at Diamond Resorts
Las Vegas,Nevada,
United States of America
Customer Service at Diamond Resorts - Las Vegas (United States of America)
#2REBUTTAL Owner of company
Thu, October 25, 2012
We are truly sorry that you feel that youve been mislead in any way; however, a membership in THE Club does entitle you access to over 200 properties throughout the world. While some of them arent located in the United States as some of our members do enjoy travelling outside of the country, we offer many options within the continental US that you can book using your annual points allotment. We would love to discuss this with you further. Please feel free to email us at [email protected].
