- Report: #1268764
Complaint Review: Digital Outlets - Internet
Reported By:
David Schuessler -
Idaho Springs, Colorado, USA
Submitted:
Updated:
-
Author Confirmed
Why?
Digital Outlets
Internet, USA
Phone:
310-929-4039
Web:
digitaloutlets.net
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Digital Outlets The company advertised a Cannon Mark III Camera for $1243 which is really low. I purchased the camera on line and then they called me to tell me that the camera was in Japanese only and talked me into purchasing a Canon 6D camera for $2999.00. Brooklyn 1510 Ave H, 11230 New York
After checking into the price of a 6D camera I realized they were over charging me so I returned it and paid a restocking fee of $400 as it was still cheaper to get a 6D elsewhere. They refunded my original $1243, but have not refunded the additional $1756. It has been over 8 months and they refuse to refund my credit card. They basically have scammed me for $2156 and are a bunch of crooks that should be in jail. Be warned that using this company is not advised.
This company, Digital Outlets, suckers consumers in with really low prices on products and then sells you something else that is really overpriced. Not only that, when you return the item you are charged a restocking fee of 10% or more and you may not get your credit card refunded completely as in my case.
Specifically Digital Outlets advertised a Canon Mark III camera for $1243, a rediculously low price. After I purchased the camera online they called me to tell me the camera was in Japanese only and proceeded to talk me into purchasing a Canon 6D cameara for an additional $1756.
I should have researched more, but after looking into it I found they were significantly over charging me for the 6D. I returned it along with a $400 restocking fee as the 6D is available for much less even with the restocking fee. My bad for not looking into it before the pruchase.
However, Digital Outlets has still not refunded my credit card account the $1756 over 8 months later. I have got the credit card company involved and still can not get resolution to my account refund. Bottom line, buyer beware when using this company and they should be up on charges. This has been made even more difficult because I am across the country from them, probably a part of their method of operation.
David
Idaho Springs, CO
