- Report: #767562
Complaint Review: dinodirect - san jose. gaithersburg, California
Reported By:
KOHL -
san jose, California, United States of America
Submitted:
Updated:
-
Author Confirmed
Why?
dinodirect
4020 el camino real,3101, PA,CA 94306 san jose. gaithersburg,, California, United States of America
Phone:
Web:
dinodirect.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
dinodirect unitedTTY wireless internet adapter has NO driver, cellphone ringer amplifier DO NOT WORK san jose. gaithersburg, , California
I recently order online one wireless internet adapter from Dinodirect pay through PayPal...i try to cancel order a couple of hours later to no avail...they said order has been shipped (lie!)...when i receive order, i found out their CD installation do not have required drivers for adapter to work...there is no way that show how to return merchandise for refund.
another order from united TTY, pay thru PayPal again...unitedTTY sent me an uni-max amplifier that do not work. i dispute and get refund back, but less shipping/handling fee, tax, and maybe restocking fee.
i have to pay 2 times shipping handling fees ($30,00) and one charge (adapter $11.98) for nothing.
may be t is not a very expensive experience. but it make me think : now, dishonest merchants have devised a new way to scam/rip off consumer with selling false/bad products.
like i just explain, when you return merchandise all you have was s/h fees and charge.
any way consumer end up losers, wasting their money, wasting their time for nothing. just rage remain!
another order from united TTY, pay thru PayPal again...unitedTTY sent me an uni-max amplifier that do not work. i dispute and get refund back, but less shipping/handling fee, tax, and maybe restocking fee.
i have to pay 2 times shipping handling fees ($30,00) and one charge (adapter $11.98) for nothing.
may be t is not a very expensive experience. but it make me think : now, dishonest merchants have devised a new way to scam/rip off consumer with selling false/bad products.
like i just explain, when you return merchandise all you have was s/h fees and charge.
any way consumer end up losers, wasting their money, wasting their time for nothing. just rage remain!
1 Updates & Rebuttals
Asce
California,United States of America
Dear Customers,
#2UPDATE Employee
Thu, August 25, 2011
Dear customer,
We are sorry for what happened to you,and we are also sorry to hear that the item turned out not to be perfect as you ever expetced.Would you please inform us the order number for the further check? you may also login your account to open a Case,our staff will soon deal with your matter promptly.
Your cooperation and understanding is highly apprecited.
