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  • Report:  #680026

Complaint Review: Direct Benefits Group LLC - Internet

Reported By:
violet - columbus, Georgia, United States of America
Submitted:
Updated:

Direct Benefits Group LLC
Internet, United States of America
Phone:
18002487112
Web:
www.directbenefitsonline.com
Categories:
Tell us has your experience with this business or person been good? What's this?

I don't know who or wha kind of service this is, but I checked my bank account and say that this company had debted my account with a check, I dont use checks so it was very alarming to me.

when i called the bank that told me that the this company had pulled the money out of my account as a check by phone. I called the company at the number that was listed and the suppose to be supervisor James(he would not tell me his last name) acted as if he did not know what I was talking about.

He told me that the money came out of my account for some service that I signed up for and I told him that is not possible because I would have remember if I have signed up for something new, when I asked him what type of company this was it acted as if he could not understand what i was saying.

when I ask him to refund my money he stated that the money would be refund, but check this out he stays that it takes two to three weeks for the money to be refunded when I told him about the overdraft fee that had been placed on my account due this charge he stated that his company does not refund overdraft

This company is truly a rip-off when i went tothe bank to see what can be done about my account they informed me that I will have to wait until the charge comes thru, she lady at the bank stated that I need to call the company back to make sure that they dont draft my account anymore,

when i called the company back the guy that answered the phone kept hanging up on me and when i finally got chance the speak to some one he was really rude!!!

In searching for more information about this company I found this web site and saw that I am not the only person that this group has rip-off, People, people be on the look out for this company.



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