- Report: #424816
Complaint Review: DIRECT CAPITAL CORPORATION - PORTSMOUTH New Hampshire
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DIRECT CAPITAL CORPORATION
155 COMMERCE WAY PORTSMOUTH, 03801 New Hampshire, U.S.A.
Phone:
603-433-9435
Web:
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DIRECT CAPITAL CORPORATION BUSINESS OWNER BEWARE-DIRECT CAPITAL CORP. OF PORTSMOUTH NH-BIG RIPOFF!!!!! PORTSMOUTH New Hampshire
I'm a small business owner looking for help to finance, two POS System. Now comes Direct Capital Corp. smooth talker Andrew Cole, Scott Lynch, (Troy Zsofka; this one is a rookie), Ian Kimball, with assurance that everything is ok with loan application, I asked Andrew Cole at least three times, before sending the "required", as he delicately put it, $329.00, for this bogus Credit Profile Report. The funny thing with this report is they intentionally make sure that most of the answer are wrong, for some reason, they switch the right answer, you can really see it when your talking to that rookie guy Troy Zsofka, I know right away that I was ripoff. Now comes the e-mail from Andrew Cole, saying that due to a bad economy, your application was denied. How can this people sleep at night. I file a complaint to New Hampshire Attorney General so hopefully they can shut down this company and put some people to jail. If you are a victim with this company, I want you to do the same. Let's put an end to this company and help others from being ripoff. BBB-Better Business Bureau as usual is no help.....I hope Ripoff Report can help us all get our money back.
Rolando
BUENA PARK, California
U.S.A.
Rolando
BUENA PARK, California
U.S.A.
3 Updates & Rebuttals
Rolando
BUENA PARK,California,
U.S.A.
The amount of $329.00 was refunded by Paul Ringuette. VP of sales.
#2Author of original report
Fri, February 27, 2009
Paul Ringuette, VP of sales Direct Capital Corporation took immediate action to review my complaint and refund the $329.00 the next day. I have never seen a complaint corrected so fast. Paul was so great, he even follow-up to make sure my bank received the refund. I guess I was wrong. Sometimes its the people who work on the business and not the business itself that sometimes ruin's, the business reputation. Thank you Paul again for your help. You deserve every praise.
Rolando
BUENA PARK,California,
U.S.A.
PAUL RINGUETTE/VP DIRECT CAPITAL/A VERY GOOD GUY
#3Author of original report
Sat, February 21, 2009
Paul Ringuette, VP of Direct Capital, listen and reviewed my complaint, then refunded the amount paid for $329.00 the next day. This guy is awesome. Thank you again Paul for your help.
Paul Ringuette
Portsmouth,New Hampshire,
U.S.A.
Direct Capital Response
#4UPDATE Employee
Wed, February 18, 2009
Rolando, I have all of your correspondences but will also meet with the reps who attempted to service you to get the rest of the details. With over 15 years of quality service and many tens of thousands of satisfied customers serviced we've prided ourselves by listening to our customers and always being fair and reasonable with customer requests. I will issue the credit for the Credit Profile Service and hope that you use the information in it and the consultation provided to improve your credit profile for any future capital needs. I wish you the best of luck in your future endeavors and if I can be of any additional of service please feel free to contact me directly. Best regards, Paul
