- Report: #61842
Complaint Review: Direct Merchants Bank - Tulsa Oklahoma
-
Author Not Confirmed
Why?
Direct Merchants Bank
P.O. Box 21222 Tulsa, 74121 Oklahoma, U.S.A.
Phone:
800-3797999
Web:
N/A
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Direct Merchants Bank mistreated and ripped off Tulsa Oklahoma
I have been a customer with Direct Merchants Bank for approximately 8 years. I had my percentage rate at 5.7%. With a percentage rate that low I transferred the balances of my other credit cards to your card and cancelled my other cards. What a mistake!!! They did a credit review on my account, which to my recollection has never been done before, and my percentage rate is now 12.99%. I am furious!!!
The representative said that they reviewed my credit and their decision was based on that. Well, obviously they didnt take into consideration that we just recently re-financed our home and all 3 mortgage companies are probably still reflected on the report or that my credit has not been updated since the pay-off of several loans (vehicle and personal). About a year or 2 ago, I was such a good customer that you even upgraded me to a Platinum Card. I guess that I was a good customer then, but not now, huh?
Rachel
GLENDALE, Arizona
U.S.A.
The representative said that they reviewed my credit and their decision was based on that. Well, obviously they didnt take into consideration that we just recently re-financed our home and all 3 mortgage companies are probably still reflected on the report or that my credit has not been updated since the pay-off of several loans (vehicle and personal). About a year or 2 ago, I was such a good customer that you even upgraded me to a Platinum Card. I guess that I was a good customer then, but not now, huh?
Rachel
GLENDALE, Arizona
U.S.A.
