- Report: #435238
Complaint Review: DirectBuy - Conyers Georgia
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DirectBuy
900 Flat Shoals Rd SW Conyers, 30094 Georgia, United States of America
Phone:
678-374-7700
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DirectBuy Atlanta South Cult Membership Club Conyers Georgia
I would like to express my utter frustration with my experience and visit at a new DirectBuy Center in Conyers, Georgia that opened mid last year (I think they finally opened in May or June 2008).
My husband & I showed up at the showroom located in Conyers, GA back in January. With the visitor's pass in hand, we were greeted by a young man who said he was Ryan.
We sat at a table with this person for about 10 minutes. After a little small talk with him reciting a memorized script, we learned a little bit about the way you can save money by ordering from catalogs. We were not shown catalogs to verify what he said was the truth.
We did not get a chance to tour the showroom as promised on the commercial. We just sat in our chairs and just looked around the showroom from where we were sitting. We were then herded into a room with two other couples. Ryan proceeded to recite yet an even longer script as to the concept of DirectBuy.
First of all, he talked so fast that we couldn't understand most, if not all, of what he had to say. Thank goodness the video took up most of the presentation.
After the 45 minute session, we were taken back to another table. He proceeded to pressure us into forking over $5,000.
After my husband told him that he doesn't make MAJOR FINANCIAL decisions on an emotional impulse, we were then told "It Is What It Is" and basically we can take the membership or leave it. So we left it.
When he realized that we were not joining, Ryan became very arrogant and made comments in reference to us being ignorant for not believing what he wanted us to believe. We felt like we were just treated like a number. A number to the tune of $5,000.00
Later we found out that this Ryan person is the son of the owners. The owners are Richard & Barbara Smith. If this is the way a family business is run, their doors will be closed by the end of the year.
I hope this reaches everyone who was wondering what DIRECTBUY is all about. They don't care about people, just about your wallet.
Barbie Conyers, Georgia
U.S.A.
My husband & I showed up at the showroom located in Conyers, GA back in January. With the visitor's pass in hand, we were greeted by a young man who said he was Ryan.
We sat at a table with this person for about 10 minutes. After a little small talk with him reciting a memorized script, we learned a little bit about the way you can save money by ordering from catalogs. We were not shown catalogs to verify what he said was the truth.
We did not get a chance to tour the showroom as promised on the commercial. We just sat in our chairs and just looked around the showroom from where we were sitting. We were then herded into a room with two other couples. Ryan proceeded to recite yet an even longer script as to the concept of DirectBuy.
First of all, he talked so fast that we couldn't understand most, if not all, of what he had to say. Thank goodness the video took up most of the presentation.
After the 45 minute session, we were taken back to another table. He proceeded to pressure us into forking over $5,000.
After my husband told him that he doesn't make MAJOR FINANCIAL decisions on an emotional impulse, we were then told "It Is What It Is" and basically we can take the membership or leave it. So we left it.
When he realized that we were not joining, Ryan became very arrogant and made comments in reference to us being ignorant for not believing what he wanted us to believe. We felt like we were just treated like a number. A number to the tune of $5,000.00
Later we found out that this Ryan person is the son of the owners. The owners are Richard & Barbara Smith. If this is the way a family business is run, their doors will be closed by the end of the year.
I hope this reaches everyone who was wondering what DIRECTBUY is all about. They don't care about people, just about your wallet.
Barbie Conyers, Georgia
U.S.A.
5 Updates & Rebuttals
Gracie
Decatur,Georgia,
U.S.A.
Atlanta South - Cult
#2Consumer Suggestion
Wed, May 06, 2009
@Bill Sorry dear but I am not an ex-employee. However, you must be an employee. You are so at their defense. Hmmmmm. The site is titled "RIPOFF REPORT" hence, for people who feel that they were wronged in some way shape or fashion. Obviously this site is not for you as complaints are far out weighed by happy comments. Why don't you set up your own site, leave your HAPPY THOUGHTS and see who follows YOU. Why are you constantly checking to see what people are saying about a company you so have no complaints about? Why do you care? Do you really think people will believe you when this is a site for COMPLAINTS? You sound suspect. You must be a current employee. WHATEVA!! My comments WERE AT YOU BECAUSE YOU PERSONALLY TARGETED Barbie. My comments were also in support for Barbie since she had a bad experience at this same center. I will support anyone who voice a negative opinion concerning THIS location. I see that Atlanta Guy has joined the force as well. I am sure there are others who didn't have a positive experience as well. Once they find out about this site, you can best believe, you will see more complaints. So keep on checking sweetie. Barbie Atlanta Guy
Bill Anderson
Conyers,Georgia,
U.S.A.
Interesting
#3Consumer Comment
Tue, May 05, 2009
Thank you for the attack on me personally. I just simply stated my own experience. Seems like you are looking for anyone to attack. I hope you find solace. Also why do you have two different names Barbie, and Gracie. Are you a disgruntled ex-employee possibly? Thanks Bill
Atlanta Guy
Atlanta,Georgia,
U.S.A.
Indeed
#4Consumer Comment
Tue, May 05, 2009
There are MANY comments on this site concerning Direct Buy. Yours is the ONLY positive one on here. That leads me to believe that either you are a shill for Direct Buy, or you are the only person in the USA who actually had a good experience with them. Either way, their reputation is lousy, and I would never do business with such an organization.
Gracie
Decatur,Georgia,
U.S.A.
Atlanta South - Cult
#5REBUTTAL Individual responds
Tue, May 05, 2009
@Bill Anderson: Your comment is your comment. Your experience is your experience. What does your experience have to do with my experience? Maybe you were treated the way you were treated because you forked over the membership fee. I suspect you would be treated differently, as you paid money where as we did not join. Don't you think they would have treated you differently at the table if you did not join? I think yes. These people treated me and my husband with such disrespect. Walk in my shoes and then make a comment. Until then...@ you = SILENCE IS GOLDEN! And yes, in my opinion, this is a CULT. I don't think it was a bit much at all. Look up the meaning "CULT" and read my experience. Compare. Barbie
Bill Anderson
Conyers,Georgia,
U.S.A.
Fine experience
#6Consumer Suggestion
Tue, April 07, 2009
I have been a member of this location since June of 2008 and have had nothing but a positive experience we saved our membership on our kitchen. The membership is really not take it or leave it, there is a wait period before it can be offered again but this is the manufactures rule not DirectBuy's. I dealt with the same people at our tour and continue to everytime we shop at the DirectBuy club. It's unfortunate that your experience was so different from ours. We have only ever been treated fairly. Also calling a business a cult? Isn't that a little much?
