- Report: #724900
Complaint Review: Dish Network - Atlanta Georgia
Reported By:
Woodsy -
, Ohio, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
Dish Network
Atlanta, Georgia, United States of America
Phone:
Web:
www.dishnetwork.com
Categories:
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Dish Network Biggest thieves in the Satelite TV industry Atlanta, Georgia
I strongly urge anyone considering getting Dish Network satellite TV services to reconsider. They are, without a doubt, the biggest ripoff in the industry.
Lured in by their false TV ads, I contacted them for service. I was told it would be $40/month for 100 channel package. I was NOT told there was a 2 year contract. I was NOT told there was a $6/month
equipment service charge, nor a $6/month DVR charge. When I received the first statement, there was an $8/month HD charge, and I had plainly told the representative I did not have, and did not plan to get, and HD TV. The installer also never mentioned the contract term nor the added fees.
I attempted to cancel the service, and was then told it was a 2 year contract, and there would be a $250 termination fee.
When I complained about the service being regularly interrupted by rain, they said the equivalent of "too bad about your bad luck".
I could not get them to remove the HD charge for months. They kept sending me past due statements for the charges I did not pay, and adding late fees. Finally I paid the termination charge and dropped them like a hot potato. BTW, the $40/month actually turned out to be $60/month, plus taxes.
I have gone back to cable TV service, at $39/month for the same basic channels minus all the shopping and BS channels (half of their 100 channels were shopping, jewelery, and other crap no one will ever watch), and will never have satellite again. It was a con job from the word go.
Lured in by their false TV ads, I contacted them for service. I was told it would be $40/month for 100 channel package. I was NOT told there was a 2 year contract. I was NOT told there was a $6/month
equipment service charge, nor a $6/month DVR charge. When I received the first statement, there was an $8/month HD charge, and I had plainly told the representative I did not have, and did not plan to get, and HD TV. The installer also never mentioned the contract term nor the added fees.
I attempted to cancel the service, and was then told it was a 2 year contract, and there would be a $250 termination fee.
When I complained about the service being regularly interrupted by rain, they said the equivalent of "too bad about your bad luck".
I could not get them to remove the HD charge for months. They kept sending me past due statements for the charges I did not pay, and adding late fees. Finally I paid the termination charge and dropped them like a hot potato. BTW, the $40/month actually turned out to be $60/month, plus taxes.
I have gone back to cable TV service, at $39/month for the same basic channels minus all the shopping and BS channels (half of their 100 channels were shopping, jewelery, and other crap no one will ever watch), and will never have satellite again. It was a con job from the word go.
1 Updates & Rebuttals
Mark H DISH
Englewood,Colorado,
USA
DISH Network
#2UPDATE Employee
Thu, May 12, 2011
Hello! My name is Mark Haakenson, with DISH Network. I saw your post and would be happy to review your account and look into what did occur. You can email me at [email protected]. Please include an account or phone number in your email. Thank you!
Mark Haakenson
DISH Network Customer Service
