BeckiB@Dish
Englewood,#2UPDATE Employee
Thu, November 15, 2012
I apologize for the inconvenience this has caused you. I would be happy to review your account and your options. Please email me at [email protected] with your account or phone number. Thank you!
Becki Barned
DISH Internet Response Team
MikeL DISH
USA#3UPDATE Employee
Thu, November 15, 2012
datagirl,
I saw your post and wanted to offer some assistance as I found your situation interesting! What would be the best thing to do to help you is to email me your account number so I can have a look over it and gather all details of what happened. That way, I can make the appropriate decision for a resolution. My email address is [email protected] and I'll look forward to speaking with you!
The Outlaw Josey Wales
Golden Meadow,#4Consumer Comment
Thu, November 15, 2012
don't let them away with it, unfortunately kenny will not listen
Ken
Colorado,#5Consumer Suggestion
Thu, November 15, 2012
When you sign up for the service (Dish OR Direct TV) you agree to maintain your service for two years or pay apro-rated early termination fee. There are no provisions for you moving and being unable to receive the service at the new location. The providers charge a lower start up fee to gain new customers and make their money back over the next two years.
The BBB, the Attorney General, the FTC or even Mom can't help you with this. You DID agree to it when you signed up.
You also agreed that they can charge any amounts owed them to the same card you used to sign up.
If you fail to pay it, you WILL go to collections.
No, I DON'T work for them and am just trying to tell you what your options are according to your agreement with them.