- Report: #559635
Complaint Review: Disney Movie Club - Neenah Wisconsin
Reported By:
Kara -
Methuen, Massachusetts, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
Disney Movie Club
PO Box 758 Neenah, 54957-0758 Wisconsin, United States of America
Phone:
18003624587
Web:
Categories:
Business Rating:
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Disney Movie Club Incompetence in billing, telling me I owe money when I don't Neenah, Wisconsin
I received 6 shipments from this company and returned the final 2 unopened when i realized i did not want to do business with a company like this. I have tried for months to close my account, but they continue to tell me I owe them money. I have sent them copies of my bank records showing the 4 payments i owed them, but they persist. There is very little information on how to contact the company to complain or to resolve this issue. I don't want to have to hire an attorney, but this is ridiculous. Twice I have proven to them of the payments made, and they are even charging me each time they send another bill for something I don't owe. Now they have the audacity to "cancel" my membership, even though I've been trying to cancel it for months!!! I hate this company. They have a nerve using the Disney name.
1 Updates & Rebuttals
Disney Movie Club Member Advocate
California,United States of America
Disney Movie Club
#2UPDATE Employee
Thu, February 04, 2010
I'm sorry you are having an issue with the Disney Movie Club, we definitely want to assist you in any way we can. Please call me directly at 800-459-7002 and I would be happy to help you. Thank you!
Member Advocate
Disney Movie Club
