- Report: #1087195
Complaint Review: Disneys Club Penguin - Select State/Province
-
Author Confirmed
Why?
Disneys Club Penguin
Select State/Province, USA
Web:
www.clubpenguin.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Disneys Club Penguin Site is unsecure and a ripoff n/a n/a
My son has had a club penguin account for years. Over the last 8 months his account has been hacked 4 times. Club Penguin claims their site is unhackable, which is pure BS. He would sign off and when he signed on the next day his igloo and penguin had been changed.
Today they banned him forever. When I asked for info such as what was said, the time it was said and the ip address that was logged into the account, they told me it was none of my business. When I asked for my money back they hung up on me. I have disputed the charge with my bank.
Disney should be a shamed of themselves for the rude and nasty customer service they provide.
