In 2013 I reserved the services for this company for a complete pack-out, they gave me a quote of 1853.00 for a move from CA to FL. I decided to use them and gave them a deposite, when the driver came he told me I had double the SQ FT and would have to pay more and also that I wasn't on the list for a pack out. I showed him the work up emailed to me and he said that it was wrong and that he couldn't do and refused to give me my money back. I had to call a different company who came last minute and did the pack-up and move for the price Divine Vanlines gave me and when they packed everything it showed that I infact had the exact SQ FT that was quoted to me by Divine Vanlines, they refused to give me my money back and have since gone out of business and I'm glad they did. They took advantage of people who paid them for a service they didn't provide.