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  • Report:  #443034

Complaint Review: Dollar Tree - Tucson Arizona

Reported By:
- tucson, Arizona,
Submitted:
Updated:

Dollar Tree
Speedway And Pantano Tucson, Arizona, U.S.A.
Web:
N/A
Categories:
Tell us has your experience with this business or person been good? What's this?
Deal-wise, Dollar Tree is one of the best places to go. My wife, a teacher, likes to go there quite often and I like their great prices.

One day while shopping, my one year old somehow grabbed a one of those quick dinner packets (Deluxe Shells and Cheese Dinner). When at home we realized it was bought by mistake we decided to come back next day to exchange.

My wife bought some stuff and told the cashier about what happened and wanted to give it back....that's when she started to increase her voice, and started yelling at my wife when she kept insisting. Cashier lied and said she is the boss when requested to speak to the manager. She also lied and said for "health reasons" the store doesn't take back those things..??!

When I asked where does it state, she couldn't and didn't show me...receipt says, they gladly exchnage anything within 30days....when I called and talked to their corporate office the only thing they don't exchange is seasonal items...which it doesn't belong to. I also called the regional director, and left a message, her name was Charity...she never called back. I am probably will sue them in the small claims court for lying,etc. and discrimination (the cashier knew my wife was foreigner and decided to treat differently)

Nur

tucson, ArizonaU.S.A.

Nur

tucson, Arizona

U.S.A.


6 Updates & Rebuttals

daftedpunk

United States of America
She was probably just a jerk

#2UPDATE EX-employee responds

Sat, March 06, 2010

My guess is if your wife has the English speaking skills to teach, the cashier was just being a jerk. Also, its xenophobia not racism. Good luck in small claims with that one. But I did however work for the store, and we certainly did take sealed packages of food back for exchanges. Once someone bought a stick of jerky, realized they got the wrong flavor when they opened and bit into it, and we exchanged that. Sounds like the cashier was being a real d****e.


Joe

Austin,
Texas,
U.S.A.
DOLLAR TREE IS NOT RACIST! I SHOP THERE, MY DIVERSE GROUP OF FRIENDS SHOP THERE..WE DO NOT EXPERIENCE DISCRIMINATION!

#3Consumer Comment

Mon, April 13, 2009

THERE MUST BE SOMETHING MORE TO THIS THAT IS NOT BEING TOLD. LET'S SEE, IT IS NOT THE RESPONSIBILITY OF DOLLAR TREE FOR YOUR FAILURE TO CONTROL YOUR CHILD SO SHE DOESN'T GRAB UP THINGS. MAYBE IN THE PROCESS OF GRABBING, SHE OPENED UP THE CONTAINER OF WHAT SHE GRABBED. THEY ARE NOT GOING TO TAKE THAT BACK AND GIVE YOU YOUR MONEY BACK! I WONDER IF THEY MADE YOU PAY FOR IT AND THEN YOU TRIED TO BRING IT BACK THE NEXT DAY. NOW THAT WOULD MAKE SENSE. AND RACE HAS NOTHING TO DO WITH IT. HUMANITY HAS BEEN ON THIS PLANET SO LONG AND EVERYONE HAS INTERMINGLED SO MUCH THAT THERE IS NO SUCH THING AS A PURE RACE ANYMORE. JUST A FEW VARIATIONS IN THE SKIN COLOR OUTSIDE. Ripoff Report Verified Safe Deal-wise, Dollar Tree is one of the best places to go. My wife, a teacher, likes to go there quite often and I like their great prices. One day while shopping, my one year old somehow grabbed a one of those quick dinner packets (Deluxe Shells and Cheese Dinner). When at home we realized it was bought by mistake we decided to come back next day to exchange. My wife bought some stuff and told the cashier about what happened and wanted to give it back....that's when she started to increase her voice, and started yelling at my wife when she kept insisting. Cashier lied and said she is the boss when requested to speak to the manager. She also lied and said for "health reasons" the store doesn't take back those things..??! When I asked where does it state, she couldn't and didn't show me...receipt says, they gladly exchnage anything within 30days....when I called and talked to their corporate office the only thing they don't exchange is seasonal items...which it doesn't belong to. I also called the regional director, and left a message, her name was Charity...she never called back. I am probably will sue them in the small claims court for lying,etc. and discrimination (the cashier knew my wife was foreigner and decided to treat differently) Nur tucson, ArizonaU.S.A. THIS IS PURE GARBAGE! WE HAVE ALL SORTS OF EMPLOYEES HERE AT OUR DOLLAR TREE AND ALL SORTS OF CUSTOMERS TOO. MY FRIENDS AND I --AFRICAN AMERICANS, CHINESE, JAPANESE, INDIANS FROM INDIA, MUSLIMS ( CONSERVATIVE NOT RADICAL MUSLIMS), WHITE AND HISPANIC FROM ALL OVER THE WORLD SHOP THERE AND WE HAVE YET TO ENCOUNTER A "RACIST" INDIVIDUAL AT OUR DOLLAR TREE STORES! WHY IS IT WHEN PEOPLE ARE AT FAULT WITH NOT OTHER RECOURSE THEY BEGIN TO YELL "RACISM" AND IT DOESN'T PERTAIN AT ALL IN THIS CASE. I DON'T THINK A MAN WROTE THIS ANYWAY... NICE TRY BUT YOUR LIES DON'T FLY.


Stacey

Dallas,
Texas,
U.S.A.
Discrimination???

#4Consumer Comment

Mon, April 13, 2009

How??? You are gonna sue them in small claims court for what???? There is something missing here


Stacey

Dallas,
Texas,
U.S.A.
Discrimination???

#5Consumer Comment

Mon, April 13, 2009

How??? You are gonna sue them in small claims court for what???? There is something missing here


Stacey

Dallas,
Texas,
U.S.A.
Discrimination???

#6Consumer Comment

Mon, April 13, 2009

How??? You are gonna sue them in small claims court for what???? There is something missing here


Stacey

Dallas,
Texas,
U.S.A.
Discrimination???

#7Consumer Comment

Mon, April 13, 2009

How??? You are gonna sue them in small claims court for what???? There is something missing here

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