- Report: #67739
Complaint Review: Don-A-Vee Chrysler Suzuki Isuzu - Placentia California
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Author Not Confirmed
Why?
Don-A-Vee Chrysler Suzuki Isuzu
777 W. Orangethorpe Ave Placentia, 92870 California, U.S.A.
Phone:
800-909-5337
Web:
N/A
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Business Rating:
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Tell us has your experience with this business or person been good?
Don-A-Vee Chrysler Suzuki Isuzu ripoff dishonest fraudulent salespeople likes to sells lemons Placentia California
Don-A-Vee sold a lemon to me and refuses to replace it for a new one. Their guarantee was a fraud and their customer service is horrible once you sign the contract.
Anyone who wants to buy the car make sure everything works before you sign anything even the lights, doors, and windows. That is all electrical.
Hue
westminster, California
U.S.A.
Anyone who wants to buy the car make sure everything works before you sign anything even the lights, doors, and windows. That is all electrical.
Hue
westminster, California
U.S.A.
4 Updates & Rebuttals
Jeff
Placentia,California,
U.S.A.
Not all dealerships operate this way...
#2UPDATE Employee
Mon, February 27, 2006
Russ, It is easy to hide behind your computer screen and attack companies that are trying to do right and correct errors of the past. If you are such a saint then why not step up and become a politician or car salesperson so that you can make a real difference. I am sure that you are the only honest person in this world and none of the rest of us could be. On another note... Though I doubt that the original customer still has the problems (notice that was back in 2003), I would be happy to talk with him and see how I could assist. Unfortunately due to nothing more than a first name left on this site, and a lack of records left behind by Autonation, I could not find out exactly who the above was. I figure that this was most likely a used vehicle. If it was a new vehicle it would have been handled throgh the factory in the case of an expected Lemon Law vehicle.
Russ
Cedar Rapids,Iowa,
U.S.A.
Ho Hum. Another Predicable Car Salesman Response.What's New?
#3Consumer Comment
Sat, December 10, 2005
What I seem to notice on all of these Auto Dealer Ripoff Reports is a never ending,predictable,cyclical, pattern about them all. 1.A customer gets hosed at a car dealership. 2.Someone from the dealership apologizes,often proclaiming with new people there, things will be better. 3.Another customer gets hosed eventually. 4.Another "apology" with a promise that it hopefully won't happen again. 5.Another customer gets hosed. 6.Another "apology" 7. Another customer gets hosed. 8.Another apology. 9.Etc,Etc,Etc. It seems to be an irreversible phenomena. Like the sun coming up every morning,like the seasons changing every year,like the planets revolving around the sun,like another lying politician (or car salesman),it's a predicible, locked in cyclic pattern that is absolute, never changing,never ending. Sorry,but it cannot and will not ever stop.It is a part of the universe that cannot and will not ever change in our lifetime. It is locked in until the time our universe collapes into itself,burns up, and gets sucked into a black hole once and for all.It is our fate .
Jim
Orlando,Florida,
U.S.A.
Great Advertisement Jeff!
#4Consumer Suggestion
Sat, December 10, 2005
Jeff, I'm so-o-o glad you told everybody that. If they are that committed to customer service, why not offer to help this guy?????????
Jeff
Placentia,California,
U.S.A.
Sorry for your past experience.
#5UPDATE Employee
Fri, December 09, 2005
I would like to appoligize for your experience in the past. At the time you purchased your vehicle Don-A-Vee Chrysler Jeep was under the ownership by Autonation, a.k.a. Power (in California). As of a year ago, Don-A-Vee is udner new ownership and things have changed. The new owner of Don-A-Vee is not a large corporation and now has a personal interest in the store. He previously owned one of the largest and most respected Jeep Dealerships in the nation. His current task is making Don-A-vee what they used to be, the leading Jeep and Chrysler dealer here in the U.S. Our customer service ratings are now at an all time high and we are here to please the customer. I can assure anyone who visits our store that they will be more than happy with our customer service and support.
